Grand Oasis Cancun
Cancun, Q.Roo MX, 77500 MX
Fitness Center: Yes
Day Spa: Yes
Grand Oasis Cancun Resort
Grand Oasis Cancun Reviews
The Grand Oasis Cancun is a spectacular 4 star resort covering 32 acres. It is located on the beach, a 20 minute drive to town & 30 minutes from the Cancun airport. The Oasis Cancun has a huge swimming pool that winds its way through the resort common area creating a water-sports mecca. This large resort has 1024 Hotel Rooms. all with air conditioning and fitted with either 2 doubles or 1 king bed, TV, phone, minibar and tub shower equipped bathrooms.
1024 Rooms, Large Pool w/islands, waterfalls & Swim-up bars, Palapas on the Beach, Lounge & Towel Service. 9 Restaurants, Poolside snack bar, Bars, Theme parties & Nightly Entertainment, Daily activities. Lighted Tennis, Jacuzzi, Sauna, Boutiques, Beauty Salon, Lobby bar, Concierge Service.
"Just got back from the Oasis Cancun and it was truly the most disgusting hotel I have ever stayed at. I felt dirty in the room. The room was filthy, it reeked of mildew and mold. The shower overflowed and the drain had to be removed. I had blood on my “clean” sheets and tar on my towel after maid had cleaned the room for the day. Room flooded when it rained. old pack of cigarettes behind the toilet, toilet barely flushed. Gum on bottom of clean plate at buffet. Food was horrible and inedible in every restaurant. Nightclub smelled like vomit. Only saving grace was the beautiful ocean a gift from god that had nothing to do with the vile hotel. The pool was pretty too. I would never return." – Laura from Miami, Florida
"This resort was incredible! I have never been somewhere so nice, the food was delicious and so many options and everyone was so friendly. Lots of activites to do for every age and relaxaction time was perfect. I went with my wife and my daughter and her friend and they loved it. We are around 50 and they are 16 and we will go back! The rooms were well air-conditioned and kept tidy by the maids. It’s an awesome time to say the least." – Harry from Toronto, Canada
"Only A/C was in the rooms. Either off or on. Hot when off and very cold when on. Everywhere else in hotel is not with air conditioning. Rooms are crappy. Nothing but beds and TV cabinet. 2 very hard unomfortable chairs. Only bottled drinks were 2 bottles of water delivered to your room each day – even though we had 3 in our room. No coffee, microwave, refrigerator in rooms. You could rent a refrigerator at $26 per day. There were only 2 sit down restaurants with very few choices or 2 buffet restaurants that were in the same building and served the sames things. Plus bar food and a pizza place. Only 1 very small gift shop that had hardly anything except cold drinks in bottles and snacks. If you are a teenager or someone into drinking and drinking and partying to all hours…this is the place for you. I will never go back." – K.R. from Syracuse, New York
"We stayed at the Oasis Cancun 2 weeks ago, and I just LOVED the week I spent there!!!!! I’m 30 so I was in the older crowd cuz everyone was in there early 20s, but I still had alot of fun!! I had read a couple of bad reviews of this hotel, but didn’t have any problems happen to me during that week… the A/C was functioning perfectly, it was even too cold sometimes when we went in our room! The hotel was very clean, We had a couple of bad thunder showers so there were a couple of buckets in the hallway but nothing to cause any problems. Our room was always very clean (we did tip the cleaning lady everyday) and got 2 free bottles of tequila 🙂 The food at the buffet (the Tatish) was excellent and the service was amazing. We almost always had the same waiter and if you leave a little tip everyday, you’ll be serve like a king! I gained 4 pounds that week I ate so much!! We tried the Italian restaurant and it was very good, the American one wasn’t so much. The drinks were very good and not watered down!!! You have to try these 2 drinks I discovered: the Superman and the Bob Marley. They were sooooo good!!!! The pool is awesome. It’s so big and I loved the 2 swim-up bars! The music was always very good near the pool. And the beach!!!! Wow! I loved all the beds on the beach, it was soooo relaxing!! We always had free chairs or palapas or bed on the beach, it was quiet because it was in October. There are hammocks on the site near the beach. All the staff were nice with us, we didn’t have problems with no one. I guess it depends on your attitude, if you are nice with people, it will come back to you, but maybe we were just lucky too, since we didn’t have problems with the A/C like alot of people seemed to have or anything else. We did a couple of excursions there: Chichen Itza, Tulum, Xel-Hal, X-Plor and my boyfriend went to Exotic Cars to drive his dream car there, it’s a big race track!!! All of our excursion were amazing!! I strongly suggest X-Plor, I had soooooo much fun there!!!!! And to visit the Mayan pyramides and Temples was VERY special too!! It was a dream vacation for us and would DEFINITELY go back!" – Jessica from Longueuil, Quebec, Canada
"Although Cancun is rated safe to travel there are still dangerous crimes going on. We love Mexico and travel two times a year but plan to take a break until it’s safer to travel due to our experience at the Oasis. Our first night at the Oasis our room was broken into, all our cash, passport, electronics and jewelry were stolen. The terrace door would not lock and even though we were on the third floor which we believed we would be safe and secure we were not. The resort did not help us at all and actually insinuated we made the whole security report up. Being in a foreign country with all your cash stolen and passport is the worst feeling especially when the resort would not help us. I would not recommend this resort to anyone! And do your research before you stay in Cancun. Safe travels!" – Heather & Brian from Philadelphia, Pennsylvania
"Just returned from a 4 day/3 night visit and if we knew about the UNAVAILABLE OPTIONS for the Non Black Wristband People (us), we would not have booked this resort! No Safe Deposit Box was included with the price, nor was the Mini Bar in the Room — everything cost extra, even the bottled water. Not even a Complimentary Bottle — REALLY! We were not asked if we would like to UPGRADE, even though the resort was not very populated while we were there — Very Puzzling ? THE FOOD and The Restaurant Staff: The food was very good (at the restaurants we were allowed to go to — remember, No Black Wristband means FEWER CHOICES) and the Staff was very friendly and On Top Of Their Game! However, Breakfast was only available at ONE RESTAURANT, thanks to the NON-BLACK Wrist Band! Two Pool Bars were available until 5:00 pm and only One “Beach Bar” (not on the beach) was available (for Lunch — Burgers, Hot Dogs, and Fries). GET YOUR OWN DRINKS: We were never approached by anybody to offer us a drink or a refill — except for one time at the tiny Sports Bar. And YES, WE TIPPED REGULARLY.
CONCLUSION: I guess our timing was bad — we undoubtedly went after the Spring Break Crowd “wore out the resort.” We would never not return to this Oasis Resort even though we stayed at one of the Other OASIS Resorts (twice). Shop around and choose a resort that does not offer 2 Plans and make sure it offers a Safe Deposit Box in the price and that little extra amenity in the room — Open Mini Bar (even if you only want the water). Our Last 4 Visits to Cancun over the past 2 years, were ALL SUPERIOR to this visit and ALL included Safe Deposit Boxes AND Open Mini Bars in the room. But this OASIS did win “The Food Battle”. Oh Yeah, they did give us a Map of the Resort when we arrived, but it was not very “detailed” and it did not inform you that certain areas were “off limits” for NON Black Wrist Band Tourists (US). This is my first unfavorable review over the past 10 years which included 9 trips to the Caribbean — 5 to Cancun, 2 to Jamaica, 1 to Puerto Rico, and 1 to the Dominican Republic. Hope this helps in your decision making." – John from New Castle, Delaware
"Been to Cancun about a dozen times. This hotel was the absolute worst! The All-Inclusive is a JOKE! The service was horrible. The Bars are ridiculous. They close bars at random times, the pool Bartender wouldn’t serve me because I was not in the pool? I was standing right next to the bar, he said “this is a pool bar, I need to help pool customers first.” Funny thing though, there was no one waiting for a drink. The Outside Bar had a line like Great Adventure. One guy making drinks. I guess no waitress service. Not once did anyone come up to me and ask me if I wanted a drink. The food at the outside Bar: Well done Hamburgers and Fries. This too was like waiting for an amusement park ride. One guy just way over cooking everything. My kids did not like Burnt Hard Burgers. I asked the guy twice to take my burger off the grill earlier, but no can do! He was cooking 20-30 at a time. The Oasis, and Grand Oasis are on the same grounds, but if you pay for the Grand Oasis, you get a Black Bracelet, if you stay at the plain old Oasis, well then you’re a second class citizen, which we found out on the first day. Special Beach, Bars, Restaurants, and ammeneties for BLACK Bracelet wearers only. The rooms are so run down, and smell like mildew. They should take a bulldozer to this place and start over." – Kevin from Long Island, New York