P.O. Box 23712
San Jose, California, USA 95153
Legal Statements / Privacy Policy
Data Controllers and Contracting Parties
ReviewResorts.com is the data controller and contracting party for those who live both inside and outside the Designated Countries. We use the term “Designated Countries” to refer to countries in the European Union (EU), European Economic Area (EEA), and Switzerland.
How We Use Your Data
- Review Resorts will NOT sell or knowingly make your data available to third parties.
- Review Resorts does NOT track your web browsing history.
- This website uses Cookies.
- This website uses Discus to manage Comments on Travel Experience pages. Your comments are visible to all online.
- Review Resorts uses Google AdSense to display advertising which is subject to the tracking policies of Google.
Data that ReviewResorts Collects
Your Profile – You are not obligated to provide us personal data beyond the limited data we need for you to register your account. However, a complete profile will help you be more relevant to others as you connect. Note: We suggest that you Do Not provide “sensitive personal data” on this website. If you choose to include “sensitive personal data” on your profile or post it anywhere on this website, that you clearly understand it will be visible to others.
1. Information you give us
Account information
You may otherwise choose to provide us with information when you fill in a form, contact our customer support, respond to surveys or use other features of our Services. You may also provide us with other optional information as part of your account profile, including your usernames, avatars and links to the Social Network profiles you authenticate with your Review Resorts, Discus comments or Talking Travel social network profile.
2. Information we automatically collect from your use of the Services
Log data and usage information
Google Analytics “anonymized” click data which helps us understand how people use our website. This data is stripped of all personal identity by Google prior to making it available to us. Like most websites, when you view content on or otherwise interact with our Services our servers automatically record information, including information that your browser sends whenever you visit a Website or that your Application sends when you are using it. This log data may include your IP address, the address of the web page you visited before using the Services, your browser type and settings, your device information, the date and time of your use of the Services, information about your browser configuration and plug-ins, language preferences, unique identifiers and cookie data.
Location information. When you use our Services, we may collect information about your geographic location.
Cookies and similar technologies
We use cookies and similar technologies to provide and support our websites and Services, as more fully explained in our Cookie Policy.
Content
The content which you upload, download, or view on our Services (defined as “Content” in our Terms) may, but not necessarily, contain personal information. When we refer to “Content” in this notice, we mean the personal information in Content that we process. We only process Content at your direction. In legal terms, we act as data processors for the personal information included in the Content. Our obligations and commitments as it relates to our processing of Content on behalf of our users is outlined in the section below called Content – Review Resorts as a Data Processor
Account Data – How we use it:
We use, store, and process Account Data as a data controller to provide, understand, improve and develop our Services, keep our Services safe and to comply with our legal obligations. More particularly, we use it to:
Identify of our users
We use Account Data to identify you when you login to your account.
Provide Services
We use Account Data to enable us to operate the Services and provide them to you, including to:
Enable your access to our Services
Account Data allows us to authenticate your login so you to communicate with others on the website and allow us to contact you about your account and provide customer service support, including responding to your comments and questions and to keep you informed about the website, services, features, surveys, newsletters, offers, contests and events we think you may find useful.
We use Account Data to:
1. Better understand your needs and the needs of users in the aggregate, diagnose problems, analyze trends, perform analytics, conduct research and improve the features and usability of the Services, test and troubleshoot new products, analyze the Website or the other Services and information about our visitors and users, including research into our user demographics and user behavior.
2. Keep our Services safe. We use Account Data to verify accounts and activity, maintain the integrity of our Services, and to keep the Services safe and secure.
Account Data – Legal basis for use
Our legal basis for collecting and using Account Data as a data controller will depend on the the specific context in which we collect it. However, as a data controller, we will collect personal information from you where:
1. We have your consent
Where we need the personal information to deliver the Review Resorts Services such as authenticate login, personal profile or other services you have requested, or where the processing is in our mutual legitimate interests and not overridden by your data protection interests or fundamental rights and freedoms. In some cases, we may also have a legal obligation to collect personal information from you, or may otherwise need the personal information to protect your vital interests or those of another person.
2. Where we rely on your consent to process Account Data
You have the right to withdraw or decline your consent at any time.Please note that this does not affect the lawfulness of the processing based on consent before its withdrawal.
3. If we ask you to provide Account Data
If we ask you to provide Account Data to comply with a legal requirement we will make this clear at the relevant time and advise you whether the provision of your personal information is mandatory or not (as well as of the possible consequences if you do not provide your personal information). Similarly, if we collect and use your personal information in reliance on our legitimate interest which are not already described in this notice, we will make clear to you at the relevant time what those legitimate interests are.
If any of the above policies change, we will provide notification prior to implementation and an opportunity to opt out.
Data Retention
The posting data we retain will have been provided directly by you, inferred from your use of the website. It is kept in our database as long as you have a registered login.
Rights to Access and Control Your Personal Data
Regardless of whether you created a login as a member or are viewing as a Visitor, you may exercise the following data protection rights: the right of deletion, the right to amend or rectify your personal data, the right to object to the use of your personal data, the right to restrict processing of your data, the right of access, and the right of portability.
Disclaimer:
ReviewResorts.com is a conduit to post traveler generated, user-generated, travel agent generated, travel marketer generated and hotel management generated resort reviews. Due to the nature of user-generated online posting of reviews, opinions, content, resort reviews, hotel reviews, campground reviews, cruise ship reviews, cruise line reviews, destination reviews or any other reviews listed on ReviewResorts.com are ALL subjective opinions and perceptions of others and not of ReviewResorts.com. The reviews, opinions and critiques are solely of the person(s) submitting the review and not of ReviewResorts.com.
While it is a goal of the editors to present a balanced portfolio of reviews, your experiences and opinions may differ with those listed on ReviewResorts.com. By reading and/or using the information provided on this site, you accept and understand that all information listed is opinion and subjective. Therefore, you or anyone else associated with you, will not hold ReviewResorts.com nor anyone associated with such, its editors, associates or other strategic partners liable for the the accuracy or quality of any review, resort, hotel or condominium, nor the any part of your travel experience, nor the ratings, opinions or reviews expressed of any resort, destination, service provider or any other information expressed herewith on this web site.
User submissions:
Certain areas of the ReviewResorts Websites may permit you to submit posts, feedback, information, data, text, photographs, graphics, video, messages, or other materials (each, a “User Submission”). By submitting a User Submission; whether blog posts, social media posts, contributed via RSS, posts written directly on the site, or comments, the contributor agrees to give ReviewResorts a perpetual, non-exclusive license to the content that ReviewResorts publishes; you grant to ReviewResorts an irrevocable, perpetual, transferable, non-exclusive, fully-paid, worldwide, license (sub-licensee through multiple tiers) to (a) use, distribute, reproduce, modify, adapt, publish, translate, publicly perform, and publicly display your User Submissions (or any modification thereto), in whole or in part, in any format or medium now known or later developed and (b) use (and permit others to use) your User Submission in any manner and for any purpose (including, without limitation, commercial purposes) that ReviewResorts deems appropriate in its sole discretion (including, without limitation, to incorporate your User Submission or any modification thereto, in whole or in part, into any technology, product, or service). ReviewResorts reserves the right to display advertisements in connection with User Submissions and to use User Submissions for advertising and promotional purposes. ReviewResorts may, but is not obligated to, pre-screen User Submissions or monitor any area of the ReviewResorts Websites through which User Submissions may be submitted. You agree that you are solely responsible for all of your User Submissions. ReviewResorts is not required to host, display, or distribute any User Submissions on or through the ReviewResorts Websites and may remove at any time or refuse any User Submissions for any reason. ReviewResorts is not responsible for any loss, theft, or damage of any kind to any User Submissions. ReviewResorts does not want to receive any User Submission that is confidential. You understand and agree that any User Submission will be considered non-confidential and non-proprietary and that ReviewResorts will be free to disclose your User Submission to any third party absent any obligation of confidence on the part of the recipient. ReviewResorts does not guarantee that you will have any recourse through ReviewResorts or any third party to edit or delete any User Submission you have submitted. By posting you agree to be solely responsible for the content of all information you contribute, link to, or otherwise upload to the website and release ReviewResorts from any liability related to your use of the Website.
Important Notice of Liability Release:
ReviewResorts.com, its editors, associates or strategic partners do not endorse nor imply any statement of safety or quality of any of the listed hotels, resorts, campgrounds or activities or destination(s). Understand that you decide to travel and participate in any activity at your own free will and also at your own risk AND ReviewResorts.com assumes no liability for any experience or harm or damage to you or by you or anyone else.
Note: Traveling will expose you to conditions, situations and experiences that you may not be familiar with and can be hazardous. We urge you to use caution. Be Careful! You travel at your own risk.
Use of Images:
A. If you have identified an image that you consider proprietary and not covered under the Common Fair Use Policy and you wish your image taken off of ReviewResorts.com, please send an e-mail request indicating this to Abuse@ReviewResorts.com we will remove the image immediately.
B. ReviewResorts.com provides the ability and encourages guests to submit digital images/pictures taken on their vacations of the destinations, resorts and of themselves. There is a check-box you must click on that you acknowledge you own the image and are allowing it to be posted online.
Note: When you submit your image via one of our posting forms you are indicating:
1. You own the image and authorize it to be posted on ReviewResorts.com and other web sites.
2. By using this website, submitting a review or an image you are agreeing to these terms and conditions.
Reviews:
Occasionally ReviewResorts.com will make submitted reviews and images available to certain strategic partners and post them on social media platforms such as, but not limited to, Facebook, Twitter and Google. No e-mail address nor last names will be provided. Conversely, from time to time, ReviewResorts.com may post on its website Resort Reviews and or statements made by third parties. ReviewResorts.com may, but is not obligated to monitor such third party statements for accuracy, legality, ownership or other characteristics, and makes no representations in connection therewith. ReviewResorts.com expressly disclaims any and all liability for such third party statements.
Vacation Classifieds:
ReviewResorts.com Vacation Classifieds are posted by travel agents, hotels and other travel marketers. ReviewResorts.com has no way to verify ads or advertised postings for accuracy, availability or images. Therefore, ReviewResorts.com makes no warranty on any posting or business making the posting or travel package displayed on the web site. Please deal directly with the third party organization and at your own risk.
Vacation Classified Images:
Vacation Classified images are posted by travel agents, hotels and other travel marketers and marketing groups. If you have identified an image on one of the Vacation Classifieds that you consider proprietary and is not covered under the Common Fair Use Policy and you wish your image taken off of ReviewResorts.com, please send an e-mail request indicating this to Abuse@ReviewResorts.com we will remove the image immediately.
Rights & Copyright, Benefits & Guidelines for Guest Bloggers:
As a guest author on ReviewResorts.com you are responsible for the content of the guest blog post, text and images. If you are using quotes, make sure they are marked as quotes citing proper references and/or credit note. You are responsible for not violating any copyrights of the content of your submission.
Your blog post must be original authentic content and not previously published elsewhere, neither on the web nor in print. You agree not to publish it anywhere else, including your own blog or Web site.
All arrangements to pay you for creating an article on ReviewResorts.com will be in writing and conditions clearly stated. If you do not have a written compensation agreement from ReviewResorts.com then assume you will not be paid for your effort and we are not liable for payment.
ReviewResorts.com will promote your article on social media outlets and other online marketing venues.
Privacy Policy:
E-mail addresses submitted with reviews or otherwise by travelers will never be posted on the public facing ReviewResorts.com. An exception to this policy is if the reviewer posts in a professional capacity (i.e. Travel Agent or Travel Blogger or Travel Marketer) and requests their business contact information listed.
While ReviewResorts.com strives to protect its users’ personal information and privacy, we cannot guarantee the security of any information you disclose online, and you do so at your own risk. Please keep in mind that whenever you give out personal information online, for example via websites, message boards or chat, that information can be collected and used by people you do not know.
Collection of Data:
ReviewResorts collects personally identifying information only during (i) when a review is submitted, (ii) subscription Registration for ReviewResorts.com e-mail newsletter which requires subscription, (iii) opt-in email lists where content is specifically presented, and (iv) online shopping. In addition, Registration is required and information is collected in certain portions of sites in which guests provide content submissions and suggestions or participate in interactive online activities (i.e., community postings, voting, chat, games, or bulletin boards). ReviewResorts.com may use such information to fulfill prizes, track compliance with our house rules, or for editorial and feedback purposes (to the extent that is explained when guests provide the information).
Policies for Individuals Under 18:
ReviewResorts.com encourages parents and guardians to spend time online with their children and to participate in the interactive activities offered on the sites.
Children under 18 years of age are not allowed to view or use the ReviewResorts website. No information should be submitted to or posted at and ReviewResorts.com web sites by guests under 18 years of age.
Unless otherwise disclosed during collection, and ReviewResorts.com. does not provide any personally identifying information, regardless of its source, to any third party for any purpose whatsoever.
No information collected from guests under 18 years of age is used for any marketing or promotional purposes whatsoever, either inside or outside and ReviewResorts.com
Resort Reviewer’s e-mail addresses are never posted on and ReviewResorts.com web sites. except where a guest uses our message boards. The Guest has an option to have his or her email address appear.
About IP Addresses:
ReviewResorts.com collects IP addresses for the purposes of system administration and to report aggregate information to our advertisers.
An IP address is a number that’s automatically assigned to your computer whenever you’re surfing the Web. Web servers — the big computers that "serve" up Web pages — automatically identify your computer by its IP address.
When guests request pages from ReviewResorts.com. sites, our servers log the guests’ IP addresses. We do not link IP addresses to anything personally identifiable. This means that a user’s session will be logged, but the user remains anonymous to us.
Use of Cookies — ReviewResorts.com Cookies Policy
What are cookies? Cookies are pieces of information that a Web site transfers to an individual’s hard drive for record-keeping purposes. Cookies make Web-surfing easier for you by saving your passwords, purchases, and preferences while you’re at our site. The use of cookies is an Industry standard — you’ll find them at most major Web sites.
By showing how and when guests use the site, cookies help us see which areas are popular and which are not. Many improvements and updates to the site are based on such data as total number of visitors and pages viewed. This information is most easily tracked with cookies. If you accept the first tracking cookie from any web site and ReviewResorts.com you won’t be offered as many afterwards.
Examples of How ReviewResorts.com uses Cookies
A cookie lets the computers remember that you’ve registered, which allows us to speed up your future activities at our sites. Similarly, The ReviewResorts.com uses a temporary cookie to track which products you’ve chosen while shopping. The cookie expires once you’re done shopping. Letting it do the record keeping saves you the trouble of entering information over and over again during a single visit. If you decline this cookie, you may have difficulty ordering your selections.
How ReviewResorts.com Does Not Use Cookies
ReviewResorts.com sites never use cookies to retrieve information from your computer that was not originally sent in a cookie. Except as described below, sites and ReviewResorts.com do not use information transferred through cookies for any promotional or marketing purposes, nor is that information shared with any third parties whatsoever.
ReviewResorts.com do not use cookies to identify specific individuals, except in such cases as online shopping (see above) and contest registration (where a cookie allows you to enter a contest every day without registering again each time).
You may occasionally get cookies from our advertisers. ReviewResorts.com. does not control these cookies, and these cookies are not subject to the sites and ReviewResorts.com cookie policy. The use of advertising cookies sent by third-party servers is standard in the Internet industry.
Most browsers are initially set to accept cookies. If you’d prefer, you can set yours to refuse cookies or to alert you when cookies are being sent. However, it is possible that some parts of the site, such as the shopping, contest, and game areas, will not function properly if you do so.
Links to Other Sites:
Users should be aware that when you are on ReviewResorts.com there is content that may have links that will direct you to other sites that are beyond our control. There are links to other sites on ReviewResorts.com that will take you outside our service. For example, if you click on a banner advertisement or on a link from a travel marketer’s resort review or vacation classified that click may take you off ReviewResorts.com. This includes links from travel marketers, advertisers, sponsors and partners that may use ReviewResorts.com logo as part of a co-branding agreement. These other sites may send their own cookies to users, collect data, or solicit personal information. Always be aware of where you end up.
This site may use the services of, third party content deliver networks such as Google Adsense, Commission Junction and others for the serving and/or targeting of ads, promotions and other marketing messages. To do this, Google, Commission Junction and other networks collect anonymous data typically through the use of cookies. To learn more about how Commission Junction collects data including your ability to opt out of the engage system go to http://www.cj.com
By using this website you Accept The Terms and Conditions outline above. By using this website you signify your assent to ReviewResorts.com Privacy Policy. If you do not agree to this policy, please do not use our sites. Your continued use of ReviewResorts.com following any posted changes to these terms will mean you accept those changes. You can send e-mail to us with any further questions.
CCPA Disclosure- PRIVACY STATEMENT – CALIFORNIA
This PRIVACY NOTICE FOR CALIFORNIA RESIDENTS and applies solely to visitors, users, and others who reside in the State of California (“consumers” or “you”). We adopt this notice to comply with the California Consumer Privacy Act of 2018 (“CCPA”) and other California privacy laws. Any terms defined in the CCPA have the same meaning when used in this notice.
Information We Collect
We collect information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or device (“personal information”). In particular, we have collected the following categories of personal information from consumers within the last twelve (12) months:
| Category | Examples | Collected |
|---|---|---|
| A. Identifiers. | A real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, Social Security number, driver’s license number, passport number, or other similar identifiers. | NO |
| B. Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)). | A name, signature, Social Security number, physical characteristics or description, address, telephone number, passport number, driver’s license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information. Some personal information included in this category may overlap with other categories. | NO |
| C. Protected classification characteristics under California or federal law. | Age (40 years or older), race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, veteran or military status, genetic information (including familial genetic information). | NO |
| D. Commercial information. | Records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies. | NO |
| E. Biometric information. | Genetic, physiological, behavioral, and biological characteristics, or activity patterns used to extract a template or other identifier or identifying information, such as, fingerprints, faceprints, and voiceprints, iris or retina scans, keystroke, gait, or other physical patterns, and sleep, health, or exercise data. | NO |
| F. Internet or other similar network activity. | Browsing history, search history, information on a consumer’s interaction with a website, application, or advertisement. | Yes |
| G. Geolocation data. | Physical location or movements. | NO |
| H. Sensory data. | Audio, electronic, visual, thermal, olfactory, or similar information. | NO |
| I. Professional or employment-related information. | Current or past job history or performance evaluations. | NO |
| J. Non-public education information (per the Family Educational Rights and Privacy Act (20 U.S.C. Section 1232g, 34 C.F.R. Part 99)). | Education records directly related to a student maintained by an educational institution or party acting on its behalf, such as grades, transcripts, class lists, student schedules, student identification codes, student financial information, or student disciplinary records. | NO |
| K. Inferences drawn from other personal information. | Profile reflecting a person’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes. | NO |
Personal information does not include:
- Publicly available information from government records.
- De-identified or aggregated consumer information.
- Information excluded from the CCPA’s scope, like:
- health or medical information covered by the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and the California Confidentiality of Medical Information Act (CMIA) or clinical trial data;
- personal information covered by certain sector-specific privacy laws, including the Fair Credit Reporting Act (FRCA), the Gramm-Leach-Bliley Act (GLBA) or California Financial Information Privacy Act (FIPA), and the Driver’s Privacy Protection Act of 1994.
We obtain the categories of personal information listed above from the following categories of sources:
- Directly from our clients or their agents. For example, from documents that our clients provide to us related to the services for which they engage us.
- Indirectly from our clients or their agents. For example, through information we collect from our clients in the course of providing services to them.
- Directly and indirectly from activity on our website. For example, from submissions through our website portal or website usage details collected automatically.
- From third-parties that interact with us in connection with the services we perform.
Use of Personal Information
We may use or disclose the personal information we collect for one or more of the following business purposes:
- To fulfill or meet the reason for which the information is provided. For example, if you provide us with personal information in order for us to prepare a tax return, we will use that information to prepare the return and submit it to the applicable taxing authorities.
- To provide you with information, products or services that you request from us.
- To provide you with email alerts, event registrations and other notices concerning our products or services, or events or news, that may be of interest to you.
- To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collections.
- To improve our website and present its contents to you.
- For testing, research, analysis and product development.
- As necessary or appropriate to protect the rights, property or safety of us, our clients or others.
- To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations.
- As described to you when collecting your personal information or as otherwise set forth in the CCPA.
- To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by us is among the assets transferred.
We will not collect additional categories of personal information or use the personal information we collect for materially different, unrelated, or incompatible purposes without providing you notice.
Sharing Personal Information
We may disclose your personal information to a third party for a business purpose. When we disclose personal information for a business purpose, we enter a contract that describes the purpose and requires the recipient to both keep that personal information confidential and not use it for any purpose except performing the contract.
In the preceding twelve (12) months, we have disclosed the following categories of personal information for a business purpose:
Category A: Identifiers.
Category B: California Customer Records personal information categories.
Category C: Protected classification characteristics under California or federal law.
We disclose your personal information for a business purpose to the following categories of third parties:
- Our affiliates.
- Service providers.
- Third parties to whom you or your agents authorize us to disclose your personal information in connection with products or services we provide to you.
In the preceding twelve (12) months, we have not sold any personal information.
Your Rights and Choices
The CCPA provides consumers (California residents) with specific rights regarding their personal information. This section describes your CCPA rights and explains how to exercise those rights.
Access to Specific Information and Data Portability Rights
You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months. Once we receive and confirm your verifiable consumer request, we will disclose to you:
- The categories of personal information we collected about you.
- The categories of sources for the personal information we collected about you.
- Our business or commercial purpose for collecting or selling that personal information.
- The categories of third parties with whom we share that personal information.
- The specific pieces of personal information we collected about you (also called a data portability request).
- If we sold or disclosed your personal information for a business purpose, two separate lists disclosing:
- sales, identifying the personal information categories that each category of recipient purchased; and
- disclosures for a business purpose, identifying the personal information categories that each category of recipient obtained.
Deletion Request Rights
You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request, we will delete (and direct our service providers to delete) your personal information from our records, unless an exception applies.
We may deny your deletion request if retaining the information is necessary for us or our service providers to:
- Complete the transaction for which we collected the personal information, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform our contract with you.
- Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.
- Debug products to identify and repair errors that impair existing intended functionality.
- Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law.
- Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 seq.).
- Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information’s deletion may likely render impossible or seriously impair the research’s achievement, if you previously provided informed consent.
- Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us.
- Comply with a legal obligation.
- Make other internal and lawful uses of that information that are compatible with the context in which you provided it.
Exercising Access, Data Portability, Deletion, and Opt-out Rights
To exercise the access, portability, deletion, or opt-out rights described above, please submit a verifiable consumer request to us by either:
- Emailing: CCPA Request Email
- Mailing: P. O. Box 23712, San Jose, CA 95153
Only you or a person registered with the California Secretary of State that you authorize to act on your behalf, may make a verifiable consumer request related to your personal information. You may also make a verifiable consumer request on behalf of your minor child.
You may only make a verifiable consumer request for access or data portability twice within a 12-month period. The verifiable consumer request must:
- Provide sufficient information that allows us to reasonably verify you are the person or an authorized representative of the person we collected personal information on.
- Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.
We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you. Making a verifiable consumer request does not require you to create an account with us. We will only use personal information provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request.
Response Timing and Format
We endeavor to respond to a verifiable consumer request within 45 days of its receipt. If we require more time (up to 90 days), we will inform you of the reason and extension period in writing. If you have an account with us, we will deliver our written response to that account. If you do not have an account with us, we will deliver our written response by mail or electronically, at your option. Any disclosures we provide will only cover the 12-month period preceding the verifiable consumer request’s receipt. The response we provide will also explain the reasons we cannot comply with a request, if applicable. For data portability requests, we will select a format to provide your personal information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance.
We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.
Non-Discrimination
We will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not:
- Deny you goods or services.
- Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties.
- Provide you a different level or quality of goods or services.
- Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.
Changes to Our Privacy Notice
We reserve the right to amend this privacy notice at our discretion and at any time. When we make changes to this privacy notice, we will notify you by email or through a notice on our website homepage.
Contact Information
If you have any questions or comments about this notice, our Privacy Statement, the ways in which we collect and use your personal information, your choices and rights regarding such use, or wish to exercise your rights under California law, please do not hesitate to contact us at:
- Emailing: CCPA Request Email
- Mailing: P. O. Box 23712, San Jose, CA 95153