Big Island Hawaii

Sheraton Kona Resort

Sheraton Kona Resort
Review Resorts

Sheraton Kona Resort

78-128 Ehukai Street
Kona, Hawaii 96740
Phone: 1-808-930-4900
Website: www.SheratonKona.com

Rating: 4 Star
Rooms: 521
Floors: 6
Restaurants: 5
Category: Moderate Hotel
Pools: 1
Fitness Center: Yes
Day Spa: Yes

Sheraton Kona Resort Reviews

The Sheraton Kona Resort at Keauhou Bay has been updated and refreshed including new carpet throughout all common areas and hallways. The guestrooms and suites are also completely refreshed with new furnishings, carpeting and flat-screen TVs. The resort was purchased by Starwood’s Sheraton Hotels in early 2004 and they have continued their investment to make this a top Hawaii deluxe hotel. The resort is now in wonderful shape and a great place to vacation.

The Sheraton Kona Resort is located on a cliff above Keauhou Bay and the Pacific, great view of the rocky coastline, but not much beach in this area. To satisfy guests need for water fun, the pool area is exceptional. The resort boasts a 14,100 sq ft pool. The 200ft Manta Ray Super Slide & Pool treats guests to a water-slide and multi-level system of pools unlike any other resort pool area in Hawaii. Additionally, there are two whirlpools hidden away among lush landscaping and a river system that connects the tiered pool. A sandy bottom children’s pool includes a sandy beach area for play. The 521 sleeping rooms are fairly large with 420 sq ft of space on average. The rooms have been fitted with the new Sheraton Sweet Sleeper bed — featuring a custom plush top mattress, a cloud-like duvet and five deluxe pillows.


Facilities:
521 Rooms, Air Conditioning, Large Pool, Bar, 5 Restaurants, Fitness Center, Day Spa, Parking

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Traveler Review of: Sheraton Kona Hotel
From: San Francisco, Calif.
Overall Rating: 1
Dining at Resort: 3
Sleeping Room: 2
Pool Area: 2
Beach Area: 1
Friendly Staff: 1
Remarks:
"In a nutshell; Tired, dreary, worn out facility. Needs a good, large bulldozer, clean slate and fresh state with poor customer service. My family experienced travelers, vacations and business). This hotel was not a good experience. On arrival, we were give a tiny room for a family of four and got a complete run around from staff and management about a “compromise.” They offered the same room and a cost at $50/night. My son was supposed to sleep on the floor I guess. We had to muscle our way into getting what we were original promised (AND PAID FOR). This took until the third day of our seven day vacation (we ended up going home a day early because we were so upset with the staff at the hotel. Oh, by the way…For the first three days we could not shower in our “room” as the bathtub would not drain (not exaggerations). NO MORE fo this family…any where. In summary, if you are in search of a disappointing Hawaiian vacation, stay at this hotel. Good luck." – Richard from San Francisco, California

Traveler Review of: Sheraton Kona Hotel
From: Loganville, Georgia
Overall Rating: 5
Dining at Resort: 5
Sleeping Room: 3
Pool Area: 5
Beach Area: 1
Friendly Staff: 4
Remarks:
"This is a beautiful property, loved the balcony room overlooking the rocks, and water, crashing against the rocks. Helpful staff, food excellent…service great. clean and neat. I Would reccommend it to anyone." – Ellanore from Loganville, Georgia

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