The Disney Cruise Line scored tops in in a recent JD Power cruise passenger satisfaction survey.
This probably surprised a few people until you begin to think a bit about how the major lines have morphed into one big homogenized product. Read more
A recent Harris Poll published on Reuters in May found public perception of cruise lines has declined substantially. The average perceived quality score is down 13% from the period before the Carnival Triumph engine room fire in February. Carnival Cruise Line scored the worst with a 20% decline on perceived quality. Read more