Hilton Hawaiian Village
Honolulu, Oahu, HI 96815
Fitness Center: Yes
Day Spa: Yes
Hilton Hawaiian Village Reviews
The Hilton Hawaiian Village is the largest and most dominant Waikiki Hotel. Situated on twenty-two acres of palm lined beachfront property, The Hilton Hawaiian Village is the only 5-Star “resort-style” hotel in Waikiki. The massive Hilton Hawaiian Village has four luxury towers, almost 3,000 rooms and over 100 specialty shops, award-winning dining establishments, international revue shows, three pools, a private lagoon and the largest beach area in Waikiki. If not for the great shopping in Waikiki, there is really no need to leave this hotel/village. The Hilton Hawaiian Village Hotel is great for groups, conventions and individuals alike. A nice choice if you are looking for resort style accommodations in Waikiki.
2860 Rooms, 5 Pools, 8 Restaurants, Day Spa, Fitness Center, Showroom Entertainment, Shopping, Parking
"We arrived at the hotel on Saturday morning and requested an Ocean-View Room as confirmed on our reservation. As the Hotel was overbook, we waited for over an hour so they could re-arrange other reservations to accommodate our request. This only happened because we are Hilton Honors Diamond. The hotel is in serious need of repair and is in process of doing so. One of the pools is completely closed so the other 4 are very busy. The Hotel looked like a war zone as there were construction walls everywhere and detours to where you wanted to go. Our room had a broken marble counter top, holes in walls and was outdated. There was also rust in the sink and shower…not Hilton quality. The first thing on every hotel service provider’s mind was to SELL YOU A TIME-SHARE! We were asked over 50 times in 5 days to attend one of their presentations. Not why I went to Hawaii! We finally met a concierge from the Alie Tower who actually cared. She allowed us access to the Alie Tower pool which is only for guest of that tower. This pool overlooks the beach and has padded lounge chairs and a private bar. The regular pools have beach chairs that Home Depot wouldn’t sell (very cheap quality). Never again at this hotel!"
– Jeff from Indio, California
"The pool is over-crowded and not big enough for the size of the resort. They refuse to let you charge anything to your room without your ID. Most people don’t get a chair for the beach so they lay in the sand. It is $15/day for a pool chair and $30/d for an umbrella. Rooms are just okay. Staff service is sub-par." – Nicole from Plymouth, Michigan
"The first time we visted the Hilton Hawaiian Village we stayed in a 6th floor room overlooking the pool (Rainbow Tower). The room was average; but we thoroughly enjoyed opening the balcony doors and listening to the lounge music. Also a nice location to view the Friday night polynesian dancers. Breakfast was included in our package and we enjoyed just waking up, having a light breakfast, beach side before starting our day. The seoncd time we visited was with our children and we were put in a Lagoon side suite, also in the Rainbow Tower which was great for large families, although the view wasnt the greatest; it worked out fine. Parking fee, although understandable in Honolulu, should in my opinion should have been part of the cost of the hotel. We ate in the Japanese restaurant and this was very pricey; but that was our “splurge dinner.” We also ate at the buffet one night and it was ok. The kids got pizza another night. The rest of the time we ate outside of the hotel grounds because of the cost (but this is expected at a luxury resort). The service was excellent and the staff was obliging (this is not something I could say about a grand resort in Maui). Overall, we were so pleased the first time, we went back a second time and I would have no problem recommending it to others. Love having the beach so close to the hotel; but at night, be mindful of the homeless and beggars soliciting for money. Hilton’s security does a very good job at monitoring that on their property, but the properties adjacent do not." – Michelle from Chicago, Illinois
"Lots of dinning option. But expensive. They really need to clean up the area and speed up check in/out process. We spent almost an hour to check in 2 rooms. Roaches everywhere. One of them even climbed on my daughters body. She was so freaked out. The most unacceptable is we checked-out on Thursday went to other islands. Back on friday, they told me the rooms are not ready? 7:00PM rooms are not ready? I do not understand. We had to wondering around for THREE HOURS to get the first rooms key at 9:45, and second room at 10:15PM. The reason they gave us is “they are cleaning the rooms.” Come on! We stayed at 2 REGULAR rooms, not super luxury presidential suites. They need 3-hours to clean 2 rooms? So 2830 rooms they will need…" – Michael from Los Angeles, California
"After staying in a beautiful beachfront house in Kailua, my family and I were scheduled to stay last 4 days at the Hilton in Waikiki. Never again! $5 bottled water, $12.50 to have someone bring up an opener for a bottle of wine (then a tip!), $16/day parking, have to rent everything (umbrella, towels, water toys), and after paying 5-star room rates for 3-star rooms, never again. Could not begin to pay what they wanted for food prices in the village so we found ourselves leaving the premises alot to find affordable dining for a family. What’s the point of having “everything” usually included in a resort if it’s so ridiclously inflated in price the average person can’t afford it? Just a let-down, and next time well avoid the hustle and bustle of Waikiki and the highway robbery of the Hilton and find a nice beachhouse in Kailua again. Which by the way had 100 times better beach. Hilton’s beach was so littered with rocks and corral that we stayed out of the ocean altogether there." – Chris from Quesnel, B.C. Canada