Hotel Management of Online Reviews

Best Practices for Managing Online Hotel Reviews

Although the hospitality industry is still in the beginning stages of figuring out how to master the exciting potential of social media, it is clear that the role of user-generated reviews is exploding and that consumers are wielding more power. The pace of this change has certainly caught many hotels off guard. We feel it’s critical for hotels to regain control and.....View Complete Article Click Here

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2 = Needs Improvement
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4 = Exceeded Expectations
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1.	How many Stars would you Rate your Resort?	1 .. 2 .. 3 .. 4 .. 5

2.	How are the Dining Options at the resort?	1 .. 2 .. 3 .. 4 .. 5

3.	How do you rate the Room Accomodations?	1 .. 2 .. 3 .. 4 .. 5

4.	How do you rate the Pool area?	1 .. 2 .. 3 .. 4 .. 5

5.	How would you rate the Beach at the resort?	1 .. 2 .. 3 .. 4 .. 5

6.	Do you consider the Staff Friendly and Helpful?	1 .. 2 .. 3 .. 4 .. 5

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