Riu Palace Riviera Maya
Ave. Xaman-Ha, Manzana, 9
Playa del Carmen
Quintana Roo, Mexico 77710
Phone: 52-984-877-2280
Overall Rating:
Rooms:
Floors:
5 Star
396
3
Category:
Pools:
Restaurants:
Deluxe
2
7
Here is our Riu Palace Riviera Maya Review:
The RIU Palace Riviera Maya Hotel opened in the February 2006 and offers 5-star all-inclusive accommodations. Located in the massive RIU resort complex the RIU Riviera Maya Hotel fronts a palm tree lined beach. The large pool is the focalpoint of the resort feating a swim-up bar and jacuzzi. Being a part of a Playacar development, the RIU Palace Riviera Maya Hotel also has an exceptional 18-hole golf course nearby.
Facilities:
396 Air-Conditioned Rooms, 2 Pools, Swim up pool bar, Children's Pool, Lounge Chair & Towel Service, 2 Restaurants, 2 Bars, Watersports center, Gym facitiies at RIU Yucatan next door, . Children's playground. Shops. Medical Center at RIU Yucatan. 18-hole golf course nearby.
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Traveler Hotel Review:
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Reviewed by:
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Joel & Diana
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From: Dallas, Texas
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Resort: Riu Palace Riviera Maya
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Trip Date:
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June, 2008
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Here is Joel & Diana's Riu Palace Riviera Maya Review
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"A Picture Perfect Place."
- Joel & Diana |
"My wife and I just returned from a weeks vacation at the Riu Palace Maya Riveria. We had a wonderful time. The staff, housekeeping - actually all personnel were just fabulous. We had a great room overlooking the pool and a garden view. We could actually see some of the beach if we looked carefully. The first night, after arriving late, we had difficulty sleeping - the mattress was just too hard, but the next day I asked for a mattress pad and that solved the problem. The hallways, because they are stone, echoed all sounds - so, I would recommend that you take along a sound machine. The beach was good, the waters clear and the "whales" created a great lagoon to swim. Food was first rate, we never had problems finding anything to our liking. The Brazilian restaurant should be avoided, the Japanese and Sir Oliver were great and the Steakhouse at Chili's was just as wonderful with a table in an open air restaurant and the sounds of the ocean were just made for romance. After dinner, we would sit in the open courtyard at la Plaza and listen to music provided by great, local musicians. I would recommend this resort to all: families, couples -both old and young. The local, on-site tour specialist, Omar with Lomis, was fantastic. Although we had small problems, nothing significant, they were handled with a smile and promptness. Enjoy the Riu Palace!!!
!"- Joel & Diana from Dallas Texas
Stayed at Riu Palace Riviera Maya ?
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Traveler Resort Review:
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Reviewed by:
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Leslie
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From: Vernon, B.C.
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Resort: RIU Palace Riviera Maya Hotel
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Trip Date:
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March, 2007 |
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Here is Leslie's RIU Palace Riviera Maya Hotel Review
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"The staff was absolutely fantastic, from the housekeeping to the assistant manager. The place was extremely clean, even though some previous guests have complained about the smell, it is really only the extreme humidity and the cleaning supplies used. The food in the smorg was fantastic every night and if you didn't find all the food to your liking,there was enough to find food that was. The only complaint we had regarding food was that most of the sea food had been frozen and then added to the dishes. They had everything from paella to pasta to great guacamoule and salsa. The waiters were there to serve you anything from water to champagne and white and red wines. The white wines were limited and we would suggest you drink the Chilian and not the other one. The pool staff was friendly and so was the courtyard staff. It was nice to order something and not feel that we had to tip all the time. We did in fact tip the last week we were there to the servers (bartenders and food servers) who had been great to us during our stay. However, we did not feel they were being nice to us because they expected a tip. A great change from other holidays. In addition, there were a group of staff who started early in the a.m. and worked late in the p.m. who got soccer games, bocci ball games, horseshoes, etc. going on the beach by the pool bar. These same staff were entertainers in the evening. Though we didn't have children with us, there seemed to be enough activities for small and large children.
Cons: It was a bit noisy because all floors and walls are done in ceramic tile and marble granite. The cleaning staff started fairly early in the morning and you could hear equipment trolleys and staff speaking to each other through everything. In addition, if someone above you was walking in heals, you could hear that too. The Mexican Restaurant sucked - we expected things like enchiladas, chille rellenos, etc. and it was not what was on the menu. The Japanese restaurant and Chilles were great but the buffet was the best. The only real complaint we had about the food was that things like lobster tails and dungeness crab were frozen and overcooked. We didnt try the Brazilian restaurant because we heard it wasn't good. We did one night at Sir Olivers and it was much better than we expected. The only major complaint were the kids that were there with their parents. While they were not supposed to be provided with alcohol, they made it their daily goal to get as much as they could. On our last morning there, I caught a 14 year old kid trying to add champage to his orange juice and if he started that early, he would be one of the noisy drunk kids hanging around in the evening and thereafter puking. Where were their parents? All in all, it was a great holiday. Great Staff, great food and great accommodation. We were there for 2 weeks and I would recommend 10 days." - Leslie from Vernon, British Columbia
Stayed at the Riu Palace Riviera Maya Hotel ?
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