Riu Palace Cancun, Traveler Reviews, Riu Palace las Americas Cancun

Riu Palace Cancun
Blvd. Kukulcan, Km 8.5,
Manzana 50, Lote 5, Zona Hotelera
Cancun, Quintana Roo, Mexico
Phone: 52-998-873-0304

Overall Rating:
Rooms:
Floors:

5 Star
372
15

Category:
Pools:
Restaurants:

Deluxe
2
6

Here is our Riu Palace Las Americas Review:

The Riu Palace Las Americas is a fabulous Cancun hotel. Built in the typical RIUÂ Hotel's Moorish architecture, the All-Suite, All-Inclusive Riu Palace Las Americas Hotel is located in the center of Cancunâ€™s hotel zone. From the time you enter the lobby you clearly understand this is a 5 star resort. The RIU Palace Hotel offers luxury and style with amenities such as 24-hour All Inclusive (snacks and beverages), continental breakfast room service and unique room amenities such as a fully stocked mini-bar, liquor dispenser or suites with jacuzzi on the terrace. The wide assortment of restaurants, bars, and entertainment is enhanced by personal service and the exchange privilege program with our sister properties. The Riu Palace Las Americas is one of the nicest resorts in Cancun.

Facilities:
372 Air-Conditioned Rooms, 2 large Pools, Swim-up Bar, Jacuzzi, Lounge Chairs & Beach Towel Service, Full Fitness Center and Spa, 5 Restaurants, 5 Cocktail lounges, Room Service, Watersports Center, Game Room, Golf Nearby.

Traveler Hotel Review:

Reviewed by:

Tina

From: Ontario, Canada

Resort: Riu Palace Cancun

Trip Date:

Jan, 2008

Here is Tina's Riu Palace Cancun Review

Overall Rating:

Pool Area:

Dining at the resort:

Beach Area:

Sleeping Room:

Friendly Staff:

"Overall, the hotel was amazing! The food was great and the restaurants provided a lot of options. Its normal to have to put in reservations a day or two before, so we had no issues. The rooms were clean and fully functioning and the staff was more than happy to allow you to switch rooms if you wanted a better view or just plainly disliked it. The bar in the room as well as the rest of the hotel was filled with premium liquor which is a bonus in Mexico because you really won't see that at too many hotels. Premium tequila too! The pool area was the only thing that wasn't amazing, but was still very enjoyable. The pools were clean and very well kept, but both were really small for a hotel that size and it was really hard to do the activities that were provided for the pool specifically and we found that it was very hard to get a place around the pool because of its size. The pools as well as the resort were missing music! Only one of the pools had music, but it seems to be they want a relaxing atmosphere. Pool was overall good. The beach was excellent! One of the cleanest beaches ever with a lot of chairs and tables. The service on the beach from the staff was great and they were always around to take orders...pretty rare at other places where you would usually end up going to the bar yourself or there just are no servers. The only thing that was odd was how narrow the beach was but I think that the big hurricane that hit a few years ago played a big part in that. Well...overall a great experience with the staff. They were all friendly and willing to answer any questions. Yup, thats about it for that. I highly recommend this hotel because not only do you get to enjoy the facilities and the all inclusiveness at the Palace, you also get to enjoy the Riu next door and the other Riu down the strip if youd like a change. Downtown is a short walk away if you want to party and crawl back!!! =) Awesome place...just wish they had surf boards!"- Tina from Ontario, Canada

Stayed at Riu Palace Las Americas Cancun ?

Traveler Hotel Review:

Reviewed by:

Susan

From: Akron, Ohio

Resort: Riu Palace Cancun

Trip Date:

Nov, 2007

Here is Susan's Riu Palace Cancun Review

Overall Rating:

Pool Area:

Dining at the resort:

Beach Area:

Sleeping Room:

Friendly Staff:

"When we arrived we were able to get into the room right away, the toilet seat was broken, we called, they said someone would be right up. After four days and many phone calls we finally got it fixed. The refrigerator in our room broke down about the 5th day we were there and took over 24 hours to fix, as my husband needs his medication refrigerated. The evening dining options were "0" if you did not have a reservation days in advance, when Im on vacation I do not plan that far ahead. Bar/lounge was dark and had an strong spoiled milk odor. Pool activities were hard to find. It is within walking distance to others places you can enjoy!"
- Susan from Akron, Ohio

Stayed at Riu Palace Las Americas Cancun ?

Traveler Hotel Review:

Reviewed by:

Joe

From: Floral Park, N.Y.

Resort: Riu Palace Cancun

Trip Date:

May, 2007

Here is Joe's Riu Palace Cancun Review

Overall Rating:

Pool Area:

Dining at the resort:

Beach Area:

Sleeping Room:

Friendly Staff:

"This is an outstanding hotel. The staff and faciliyies are without equal. Hats Off to the Riu Palace !" - Joe from Floral Park, New York

Stayed at Riu Palace Las Americas Cancun ?

Traveler Hotel Review:

Reviewed by:

Frances and Donnie

From: Glasgow, Scotland

Resort: Riu Palace Cancun

Trip Date:

Jan, 2007

Frances and Donnie's Riu Palace Cancun Reviews

Overall Rating:

Pool Area:

Dining at the resort:

Beach Area:

Sleeping Room:

Friendly Staff:

"We complained about the standard at Riu Playacar where the beds felt damp and room below 4* standard and without question were upgraded to The Riu Palace.

We thought we had died and went to Heaven. It is fit for Royalty I swear I will go back as soon as is possible. The rooms are large fresh and we even mentioned we did not drink Brandy and the minibar was immediately replenished with Baileys Liqueur instead. There are 4 optics in every room as well as the well stocked minibar. Food was dreamy (champagne and smoked Salmon at breakfast if you desire ) 5 additional resteraunts made boredom unlikely. pool and beach magnificent.-as are staff who bring room service with a smile at the drop of a hat . I would have left Mexico with a negative impression if I judged it by the first hotel. just see for yourself ." - Frances and Donnie from Glasgow, Scotland

Stayed at Riu Palace Las Americas Cancun ?

Traveler Hotel Review:

Reviewed by:

Boris

From: New York, NY

Resort:Riu Palace Cancun

Trip Date:

Dec, 2006

Here is Boris's Riu Palace Cancun Review

Overall Rating:

Pool Area:

Dining at the resort:

Beach Area:

Sleeping Room:

Friendly Staff:

"I had a fabolous time at Riu resorts. The dinning rooms were amazing, quality of service from the hotel staff was superb. the tour guides were amazing as well. As this was my first trip to Mexico the hotel resort has set a high standard for my return visit."
- Boris from New York City, NY

Stayed at Riu Palace Las Americas Cancun ?

Traveler Hotel Review:

Reviewed by:

John & Barbara

From: Miami, FL.

Resort: Riu Palace Cancun

Trip Date:

June, 2006

Here's John and Barbara's Riu Palace Cancun Review

Overall Rating:

Pool Area:

Dining at the resort:

Beach Area:

Sleeping Room:

Friendly Staff:

"Quisiera expresar mi agradecimiento a todo el Staff de Riu Palace Las Americas por haber hecho de mis vacaciones 2006 una experiencia unica e inolvidable, como tambien quisiera mencionar algunos nombres que han quedado en mi mente para de esta forma agradecerles y dejarles saber el profesionalismo de cada uno de ellos, como por ejemplo en el area de la piscina La Senora Lourdes, los senores Rodolfo, Julio Cesar, Victor (en las Toallas) y los muchachos que animan las actividades de la piscina. En el area de Restaurantes el Sr. Rubio, el Sr. Daniel, en el area del Bar Miriam y su companera, tambien La Sra Isabel Cantante del Cabaret. Espero con el favor de Dios Poder regresar el proximo verano 2007 y verlos a todos de nuevo me dara mucha alegria." - John and Barbara from Miami, Florida

Stayed at Riu Palace Las Americas Cancun ?

ReviewResorts
Cancun Hotels & Resort Reviews