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Marival Resort Vallarta

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Marival Resort Puerto Vallarta Reviews

Marival Resort Puerto Vallarta

Blvd. Nuevo Vallarta y Paseo Cocoteros S/N
Nuevo Vallarta, Nayarit 63732 MX
Phone: +1-52-322-226-8200
www.GoMarival.com
Rating: 4+ Star
Rooms: 495
Floors: 9
Restaurants: 6
Category: All-Inclusive Resort
Pools: 4
Fitness Center: Yes
Day Spa: Yes
Marival Resort Puerto Vallarta Review

The Marival Resort Puerto Vallarta is the largest All-Inclusive resort in Nuevo Vallarta, with 11 Mediterranean villas and two five-story towers. This extensive beachfront property offers a total of 495 air-conditioned units, with either garden, pool or ocean views.

The Marival Resort is situated on a 900 foot stretch of clean, safe beach. Guests can enjoy a wide array of beach and water sports, including volleyball, windsurfing, snorkeling, use of boogie boards, kayaks, hobie cats and innertubes. There's plenty to do whether lounging in the sun, swimming in the pool or visiting the sights of Puerto Vallarta.

Facilities:
495 Rooms most with balcony, but not guaranteed, 4 Large Pools with oversized jacuzzi, Swim-up bar, Poolside lounge, towel service, 6 Restaurants, Bars, Snack bar, 4 lighted tennis courts, Shops, Activities program. The Marival Resort also has a full Fitness Center and Spa, available for additional charge.

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Traveler Posted: Marival Resort Puerto Vallarta Review
Reviewed By: Tina
From: Chicago, Illinois
Trip Date: April, 2014
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"The problem with this property and its sister property is the sales manager and sales staff. Their rude, threatening, insulting behavior overshadows all of the positives of the resort itself. We have stayed there every year for the last 10 yrs. Things went to down the sewer about 6 years ago when the big boss sales mgr (who is not Mexican) took over and we were foolish enough to buy into their vacation club. All of our account info from there was "hacked" (according to said sales boss) and we were harrassed by email and practically extorted. Repeated emails/correspondence to their "customer care for Gold members" did nothing. No one cared and told us to just ignore the hacking criminals as it happens all the time and the threats were never carried out.They coped the hackers on their reply so then the hackers threatened our familys lives. Again no one at Marival cared. We were there on vaca last week and personally told the sales mgr and he refused to listen, chest bumped my husband in a threatening manner and called security to take us out of the sales area so other suckers couldnt hear our complaints. Then he came looking for us and ordered us to his bosss office-the BIG sales boss at the threat of our kids and us being ejected from the hotel with no refund. The boss who is not Mexican btw then proceeded to insult me and my husband and threatened to "have 5 mexicans take my husband outside and have us ejected from the hotel".. This was on Easter Sunday! Then the little sales mgr totally twisted the facts and said my husband threatened him and they could also call the policia on him. We were also threatened not to leave the room or our membership would be terminated with no refunds. When I said I would call the American Embassy for help the big non-hispanic boss laughed and said we had no rights and no power in MX so go ahead and kick and scream. He also told us to keep our mouths shut and tell no other guests. Despite my sobbing this man had no empathy and was literally the meanest person I have ever met. He told my husband who is 52 that he wished he could meet up with him in a different place this boss was in his 30s. Big man. If we could get all the money we have paid into this mbrship back we would in a heartbeat but once you buy in you are screwed. I never want to back there but what can we do lose all the $$$$$ we've paid in??? BEWARE: Stayed April 2014, traveled with family." - Tina from Chicago, Illinois


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Traveler Posted: Marival Resort Puerto Vallarta Review
Reviewed By: Sheena
From: Memphis, Tennessee
Trip Date: May, 2013
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"Looking to return same time next year. My husband and I simply enjoyed it along with our other World Ventures members. Thanks to Judith and Pedro, we were absolutely taken care of." - Sheena from Memphis, Tennessee


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Traveler Posted: Marival Resort Puerto Vallarta Review
Reviewed By: Karen
From: Milwaukee, Wisconsin
Trip Date: February, 2012
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"Las Palomas (Mexican) restaurant - very good! - The nightly shows feature great dancers. Sometimes cheesy, but very fun. What were your least favorite things about this hotel? Constant time-share selling tactics. Watered-down, sugary drinks at the pools. It is further out from Puerto Vallarta and the Malacon, about $13 taxi ride to the airport and $18 to town.

Great beach area in addition to the pools. The pools are nice, food is decent, rooms are clean and comfortable (though nothing fancy) but I wouldn't recommend this hotel to anyone and would definitely not stay here again. Right from when you check in, they start pushing the time-share on you. The person who shows you the hotel map, gives you the all-inclusive bracelet, etc., tries to sell you on a timeshare presentation. Even if you say you arent interested, they offer you free massages, say "its only 90 minutes and well do it during your breakfast, and you have to eat anyway" various guilt trips, etc. If you say no, for the duration of your trip, you will receive flyers under your door, and whenever passing through the main lobby or high-traffic areas, they will try to pressure you again. After finally giving in, the session took 3 hours instead of the promised 1.5, was very high-pressure sales, and impossible to leave. They pass you from one person to the next, each time promising its the last person youll talk to. I mentioned to one employee that I would be giving a bad review and he said, "But the timeshare staff isnt the hotel staff. That isnt fair." That may be true, but the time-share staff is everywhere, permeating your entire hotel experience. I came on vacation to be relaxed and have fun, not to be annoyed and guilt-tripped." - Karen from Philadelphia, Pennsylvania


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Traveler Posted: Marival Resort Puerto Vallarta Review
Reviewed By: Anton
From: Philadelphia, PA
Trip Date: August, 2012
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"The resort is beautiful, the staff are very helpful, the food is great and the rooms/ residences are comfortable. We enjoyed the activities provided by the Marival Residences. Would definitely recommend staying there for couples, families, or if your vacationing by yourself." - Anton from Philadelphia, Pennsylvania


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Traveler Posted: Marival Resort Puerto Vallarta Review
Reviewed By: Amy
From: Riverside, California
Trip Date: July, 2012
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Marival Resort Nuevo Vallarta
"Great View!"
Taken by Amy from Riverside, California

Remarks:
"Hotel and staff were great. Food was very good. onfused as to why the adult pools didn't have the swim-up bars, only the pools that allowed kids do. Weird. Only warning: do not fall for the time-share scam. They will promise you all kinds of things, none of which is given to you in writing in the end for validity. Go for the free stuff they offer, don't give more than the couple hrs they tell you and enjoy your vacation. I lost a whole day, time not well spent! I will go back, but will not get sucked in to their timeshare." - Amy from Riverside, California


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Traveler Posted: Marival Resort Puerto Vallarta Review
Reviewed By: Sarah
From: Portland, Oregon
Trip Date: May, 2012
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"The resort amenities and staff were amazing. I have never been treated so well and pampered so much. Our concierge, Carlos arranged all of our wonderful excursions. Everything was made easy and enjoyable. To swim with the sea lions AND the dolphins in one vacation trip was a dream come true. The best part was that they were included PLUS even more excursions like zip lines, sailing cruises and more for no extra cost! The suite we stayed in was an incredible 1,600 sq ft of luxury. I didn't want to come home! All of the staff were so genuinely nice, thoughtful, funny, entertaining and kind. True customer service at a level you have never experienced! The food was delicious, diverse and fresh. I wanted for nothing at Marival. All my needs were met and I didn't even have to think about asking for anything. Someone was always there taking care of me. I plan to go again and stay twice as long as last time." - Sarah from Portland, Oregon


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Traveler Posted: Marival Resort Puerto Vallarta Review
Reviewed By: Kaala and Andy
From: Portland, Oregon
Trip Date: May, 2012
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"My Mother, my friend, my boyfriend and I left Marival today and it was very hard to leave. We had such a great experience. The concierge, Carlos was fantastic and so was Reggie, both were so friendly and helpful. They made sure our all of our activities in and around town were taken care of. If you have a chance to, go ask Carlos to set you up with the Sea Lion excursion. We did both the dolphin and the sea lion and enjoyed the sea lion excursion the best. I highly recommend it. The rooms were beautiful! Very spacious, and very comfortable with modern decor. I was worried about the bed being a little firm but I slept like a baby and was so satisfied with the sleep we got. We had housekeeping twice a day, which is another reason why it was so hard to leave. Full Kitchens, 2 bedrooms, 2 full bathrooms, flat screen T.V.s in each bedroom, washer/dryer, huge balcony with cozy outdoor furniture, I-pod hook up in master bedroom. To top it off we had a beautiful view of the ocean and the pools. The food was excellent, everything we had was made to order and how we wanted it. The wait-staff here was always on top of everything we needed. They were all charming and had great personalities, I have never stayed at a place where each staff member smiled so often. They were cracking jokes with us all the time. We really enjoyed the three restaurants on the residences and wish we had more time to check out the resort where the other restaurants and the night clubs were. There were just so many other things to do we didn't have enough time. Last night we had such a fun time Insu Sky Lounge, the view and the infinity pool were awesome. Angel and all the other staff working there last night really showed us great time. You guys rocked! I highly recommend this place and I can't wait to go back. I would like to thank all the staff here for making our vacation so wonderful. Next time we will be staying longer then five days. =)" - Kaala and Andy from Portland, Oregon


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Traveler Posted: Marival Resort Puerto Vallarta Review
Reviewed By: Dave
From: Milwaukee, Wisconsin
Trip Date: November, 2010
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"I love parts of the hotel, but cleanliness is a issue. Many glasses from the previous night are still out by the pool the next morning. Some restaurants are closed because Business is slow. The cleaning staff was lazy. Room was clean and nice, but outside needed attention. Don't buy into the time-share. We bought-in and 3 months after, we found that at the bottom of all addendums is a clause, prices subject to change with NO NOTICE. They will not even send you a letter telling you of changes. When you add the Yearly Maint fee and room charges, the savings is minimal and you are comitted to them each year. The fact you can sell your points is misleading and they will not put that in the contract. 20m points each year only equals 400, not the 1200 to 1500 they tell you at the sales pitch. You have to return to Marivel. Look at the fine print and compare before you agree to a time-share contract." - Dave from Milwaukee, Wisconsin


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Traveler Posted: Marival Resort Puerto Vallarta Review
Reviewed By: Robin
From: Calgary, Alberta
Trip Date: February, 2011
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"The Marival Resort holiday was not my best to date. Have been to Mexico 4 times and this was the least favorite spot. Food was great but for the best restaurants you had to stand in line at 7:30 am. Our room was absolutely the noisiest I have ever encountered on any holiday and we did not pay a low fare. We complained about our room and were told nothing could be done. The staff were either really friendly or rude. Not all that nice. It is a resort for the Mom/Dad with kids or really old. Partying was non-existent and the music in the hotel bar very poor. The disco sucked. Also got bad bites when I sat down on the beach but have heard this is common in PV. The worst thing was that 2 parties of friends staying in Puerto Vallarta tried to contact us, even came to the Marival and left a message and we never received any contact from them. On a holiday it is important that contact is available. what happened?" - Robin from Calgary, Alberta, Canada


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Traveler Posted: Marival Resort Puerto Vallarta Review
Reviewed By: Dominic
From: Chicago, Illinois
Trip Date: February, 2011
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"This was a great family vacation. The all inclusive Marival resort was great. The food was awesome, great variety and selection. There was nightly entertainment for children and adults. The pools were great and the kids club was very helpful. Definitely will visit here again, highly recommend to any family looking for an all inclusive resort." - Dominic from Chicago, Illinois


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Traveler Posted: Marival Resort Puerto Vallarta Review
Reviewed By: Victor
From: Streamwood, Illinois
Trip Date: February, 2011
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Marival Resort Nuevo Vallarta
"Sunset in front of Marival."
Victor from Streamwood, Illinois

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"My Family and I stayed in Puerto Vallarta before but this was the first time that we decide to stay in Nuevo Vallarta. When we first arrived and checked in, we got to our room and it was not what we had requested and paid for. I let management know about it but we were tired and and stayed in our room. The next day they put us in a 2-bedroom suite. From there, our days in heaven have just begun. The concierge Alonso made reservations for us to eat in all the restaurants where the food was unreal. Especially LAS PALOMAS where Christian, our server went overboard to please us, and at the end he top it with a flaming Mexican coffee, amazing. That night my wife and I talk about buying a time-share apartment the next day we talk with EVELYN. She was so professional and answered every question that we had, she was also great. The last day Carmen, our pool-side bartender topped it with the best drinks we ever had. We had such a great time, that we are planning to go back in July of this year. Marival keep up the good work and for the people that have bad reviews maybe they stayed in another hotel not in Marival Resorts Nuevo Vallarta. See you in July guys. The Galvan Family." - Victor from Streamwood, Illinois


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Traveler Posted: Marival Resort Puerto Vallarta Review
Reviewed By: Theresa
From: Springfield, Illinois
Trip Date: January, 2011
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Marival Resort Nuevo Vallarta
"Salespeople on the Beach."
Theresa from Springfield, Illinois

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"Horrible service, disgusting property. I got married here and LOVED this place 5 years ago! Now it has been severely neglected and is borderline 2-star. The food and service is completely different from when the hotel was ranked. There are bed bugs and the pools are slimy. The waitstaff is lazy and could care less. All self-service. The beach is still ok, but the water sports team goes out from 9-11am, then comes back and puts out the red flag every day to avoid having to rent you anything. We went to Walmart and bought our own boards to use. There is constant pestering on the beach from sales people. I am embarrassed that I ever told anyone to go here; Horrified that anyone would associate me with this location and so disappointed because this was supposed to be the place we would go back to. NEVER again. Wasted vacation." - Theresa from Springfield, Illinois


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Traveler Posted: Marival Resort Puerto Vallarta Review
Reviewed By: Bulvindar
From: Mission, B.C.
Trip Date: January, 2011
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Marival Resort Nuevo Vallarta
"Family Photo on the Beach."
Bulvindar from Mission, British Columbia

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"Completely blown away by all the great food, the service, espicially Maria the concierge she took care of us for anything we needed, and we would also like to mention Yolanda Quintero for booking our restuarant reservations she was very friendly and helpful. The staff are unbelievable at the resort, the resort was spotless. The staff were constantly maintaining the resort. The food was out of this world. We enjoyed every meal. We took our two kids they were nine and thirteen and they loved it. We played mini golf, swam , went boogie boarding, and took out the bikes. We enjoyed walking the beach each day. We got pictures taken by Papa Razzi Mike did a great job taking our family pictures by the sunset. We reccommend this hotel to any family with children or just couples. This is paradise. We will go back now every two years. We enjoyed every minute of or vacation, we cant wait to go back!" - Bulvindar from Mission, British Columbia, Canada


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Traveler Posted: Marival Resort Puerto Vallarta Review
Reviewed By: Jon
From: Tampa, Florida
Trip Date: December, 2010
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"Do not get tricked by their Timeshare/Point System gimmicks. The sales people will tell you whatever to make you feel like you are getting a good deal. First, the reference about it being a tax deduction is completely false and if you decide to do it and get audited, you will be fined. More importantly, they tell you that you will get priority for room availability as a Gold member. That is false. They only provide rooms when there is lower cost inventory available. During peak times, they will simply tell you the room is not available. While I will admit that the hotel is nice (have been there 3 times), I want to provide honest warning to those who can avoid making the mistake in thinking their Gold membership program will be worth the upfront investment. It is NOT and you can get the same deals by planning trips in advance and booking through Expedia/orbitz/other travel sites." - Jon from Tampa, Floida


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Traveler Posted: Marival Resort Puerto Vallarta Review
Reviewed By: Dan and Bev
From: Sun City, Arizona
Trip Date: December, 2010
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"Our first three nights, the hallway noise was very disrupting. At 3am I went to desk and complained. The next day I moved to another room and slept like a baby For 4 more nights. The rooms did have a musty smell but I must have gotten use to it for it didn't really keep me awake. Everything else was exceptional. But we went on their time-share special. After 3 hours I told the 3 guys that I did not want to be rude but the unnecessary pressure was going to make us up and leave. They didn't stop so we up and left!!! The #399 for 5 nights all-inclusive was definitely worth it!!" - Dan and Bev from Sun City, Arizona


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Traveler Posted: Marival Resort Puerto Vallarta Review
Reviewed By: Julie
From: Arcadia, Iowa
Trip Date: November, 2010
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Marival Resort Nuevo Vallarta
"What we did on our vacation."
Julie from Arcadia, Iowa

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"We stayed at the Marival with 3 kids - our 21 yr. old son and his girlfriend and our 17 yr. old daughter and we had the time of our lives. The room was great! Very roomy - 2 bedrooms with 3 baths. Very clean. We arrived on a Sunday and the resort was busy on Sunday and Monday, but the rest of the week was very quiet. No problem getting a chair poolside or on the beach. The staff was very friendly and always willing to help. The staff at the pools were very good at keeping people entertained. They liked to involve you in beach volleyball, bartending classes, dance lessons, etc. The food wasn't too bad. Lots of selection. We got to try many things that we wouldn't normally try. We knew what to expect after being to Riviera Maya in 2009. The kids went zip-lining and said it was the most exhilarating experience they ever had. I would highly recommend this resort. Would definitely stay here again!" - Julie from Arcadia, Iowa


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Traveler Posted: Marival Resort Puerto Vallarta Review
Reviewed By: Connie
From: New Castle, Indiana
Trip Date: October, 2010
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Marival Resort Nuevo Vallarta
"The Marival Resort."
Matt & Connie from New Castle, Indiana

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"We have been to Marival Resorts three (3) times and are planning on returning in February. I couldn't believe my eyes when I read what the individual from Wisconsin wrote about mold, unfriendliness, and unsanitary conditions at Marival. Sick?? I may have been sick from eating too much but that is the only way. Maybe we've been lucky but I don't believe so....there have never been any crowded beach chairs or pool chairs and always have managed to sit just about where ever we wanted to. The staff are of the utmost friendliest we have ever been too and we are ALSO seasoned travelers!! Carlos, Alan, Charls, Magueil, and Saul just to name a few are there to serve you along with anyone that you pass that works at Marival - including the maids that clean your room - if they were unsanitary - maybe you shouldn't have been watching them so close and went out and enjoyed yourself! It sounds like to me that you are very hard to satisfy. We LOVE Marival sooo much that we bought, and will continue to use our weeks and enjoy our family of friends at Marival Resort and Suites! So to you that are reading the resort reviews please look at ALL the good that people had to say and then you be the judge when you have your visit to Marival! Well see you in February 2011 for our anniversary! Thanks!" - Connie from New Castle, Indiana


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Traveler Posted: Marival Resort Puerto Vallarta Review
Reviewed By: Krista
From: Denver, Col.
Trip Date: Oct, 2010
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"We went with our entire family, five kids and five adults. This is one of my favorite vacations, because our kids had such an amazing experience! I have nothing but rave reviews for Carlos, Saul, Charls, Miriam! This team is so outing, friendly, helpful, and involved our entire family in having the time of our life! We kept busy all morning wth all type of activiites that we all did together! This team was so sweet with all our kids, they will never forget them, and thats vacations are all about is the memories! The entire resort of empolyees made this an experience of a lifetime and learning experience for our young children!" - Krista from Denver, Colorado


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Traveler Posted: Marival Resort Puerto Vallarta Review
Reviewed By: Matt & Sherrie
From: Yorba Linda, CA
Trip Date: Oct, 2010
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Marival Resort Nuevo Vallarta
"Our room at Marival Residences & World Spa."
Matt & Sherrie from California

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"Our stay at Marival Residences and World Spa was absolutely wonderful. From the moment we arrived we were treated like Royalty. I won't even try to describe our experience as it is just too amazing to put into words. However I will offer this; It is an understatement to call our accomodations a ROOM, it is without a doubt a RESIDENCE. I say this because my house is about 200 sq ft smaller. The included excursions are absolutly top notch. The food and service is better than we have ever experienced. Above all, it is not what you expect to be provided that will impress you..... It's what you DON'T expect that will knock your socks off. Absolutely the best vacation we have ever taken. We do not recommend...we INSIST you stay with Marival Residences and World Spa." - Matt & Sherrie from Yorba Linda, California


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Traveler Posted: Marival Resort Puerto Vallarta
Reviewed By: Denise
From: Plymouth, Minn.
Trip Date: Jan, 2010
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Marival Resort Nuevo Vallarta
"View of main pool from our room." - Denise from Minnesota

Remarks:
"My fiance and I stayed at Marival resort the third week of January 2010. We have traveled many locations including cruises, all inclusive, timeshares, etc. It was a wonderful vacation and we would go back there again. The weather was perfect, the resort grounds were well maintained and the surf sound at night lulled you to sleep. The Resort offered maid service daily, pool towels (you receive a plastic card when you check in that you exchange for towels as often as you like), an English speaking staff, a nightly show and many activities and equipment you could use. Food: the buffet is open 3 times a day and the breakfast was the best, only other morning option was the La Pergola which was located near the pool and also had a small buffet of assorted items and a small menu. For lunch the other option was the two snack bar/grills located by the kiddy pool and near the quiet pool. These grills offered pizza, hamburgers/hotdogs with a few hot and cold sides. The grills were also your only option if you wanted to eat dinner prior to 6:30 when the buffet and restaurants opened for dinner. I highly recommend making reservations for dinners via email (check their website) before you arrive. I went to the restaurant reservation counter and immediately had 4 dinners planned. Otherwise you need to wake up early and stand in line to make reservations for the following night. As long as you have reservations you can eat each night in a restaurant at no extra cost. The Mexican (Las Palomas) and the Italian (Amalfi) were great, the steakhouse is actually the grill by day and Oceanside dining by night, and was decent, never made it to the La Pergola for dinner. Each night one will be closed. Beverages: there are no diet sodas anywhere just Pepsi Light and an assortment of fountain sodas. For beer and wine, the only red and white wine included were terrible, however the beer was Corona on tap and always cold. One evening I did order the cheapest bottle of wine from their list and it was awesome! At the bars you have a full range of liquors and drink options, be sure to ask for the top shelf brand when ordering otherwise you get the bad liquor from the gun (e.g. A Bacardi Pina-colada). Bring a very large plastic mug w/cover for drinks, the cups served are tiny and the line at the pool bars can get long. This resort guests were mostly Canadian, some US and some Mexican. The staff will repeat activities and show emcees will speak in English then Spanish. We lucked out, very few children at the resort the week we were there. I do not recommend the Nuevo Vallarta area hotels/rental for singles looking for fun, the guests are all couples and some families. Try to get a room located overlooking the pool area, the side rooms look straight at other hotels with not much ocean view. The highest floor is 5. There is a quiet adult only pool and a main louder-music activity pool. You may put your towel on chairs in the early morning to save a spot. This is a 4.5 star hotel, but it is Mexico, and not the Ritz. You will not see famous people nor will your bathroom tile work be something in a magazine. The only negative I found is they did not put enough chemicals in the hot tub or pool and a few of us did get a rash from bacteria, which even if you shower immediately after doesn't help. This resort is located in a wonderful development just north of the airport, 30 minutes from the city. We took a city bus into town and felt safe. Bring a bunch of small American dollars for tips (taxi's take dollars or pesos). About 180 pesos for a taxi get from the old village back to the hotel. If you get the chance, visit the very southern area of Puerto Vallarta, there is more lush mountainsides and is similar to Hawaii in look. We did an ATV adventure, a Canopy Zip Line tour, and a catamaran to a private beach and scuba dived all of which I would recommend. Happy Travels wish I was still there." - Denise from Plymouth, Minnesota


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Traveler Posted: Marival Resort Puerto Vallarta Review
Reviewed By: Maria
From: Janesville, Wisconsin
Trip Date: Jan, 2010
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"I would like to start this review by saying I feel like a "seasoned traveler". We've been on a dozen all-inclusive vacations. We tip everyone, every where we go. We'll go on many more vacations, only Never again to the Marival. So as you read this please keep that in mind. I feel we've "seen it all" the good and the bad. We don't go on vacation to a Third World Country believing everything will be perfect. But there are a few things that are important to us... Cleanliness, Safty, and the Weather. With that said, the weather was the only good thing that the Marival had to offer the week we were there. Cleanliness: The room smelled like Mold! Everyone we met at the Marival said their room smelled like mold too. Coffee pot in room but no coffee to go with it. Why yes of course you could buy some from the hotel... fridge was not stocked when we arrived, later 3 small bottles of water were put in... Cups, cups, they Do Not wash them, alittle rinse and that is it... Very Unsanitary. I watched them pick cutlery up off the floor and put it back on the table. I saw them pick up water glasses off tables more then once and pour the left over water back into the water pitchers. Moral: Staff was not friendly. Safe to say a hugh percentage of people were sick, including my husband and I. Not sure if it was the mold, food poisoning, or perhaps the lack of cleanliness. If you want a chair on the beach, better be up by 6am and put a personal item on the chair to mark your place. However that is not always a guarantee you will have your chair when you return. We witnessed beach brawls everday, over chairs and towels. The pool bar is the first to open at 11am, others open at 12 and 1pm. The bars have 1 bartender each, (who are not in a hurry)so plan to wait a long time for a drink and then a watered down one at that. The Marival advertised boogie boards included in this all-inclusive, however the hotel fails to tell you if you use the boards you will most likely be charged $20 for wear and tear on the board. Or maybe you will be one of the lucky ones and they will charge you $15. Every other person we ran into was charged Something too. I'm still confused.... why were they charging for normal use of a boogie board And why were the fees not the same for everyone?? Safety: While I was sunning on the beach, my husband was playing in the waves when all of a sudden a rope came up out of the water. The rope from the para-sail came up out of the water right in the middle of the beach where women, children and my husband were swimming. The boat took off - the rope tightened, came out of the water only to catch my husband in the chest and arm, flipping him up out of the water and over. Everyone around him drew near to be sure he was ok. When he returned to shore, he reported the incident to the security guard. He never said sorry, all he said was "oh, I will need to make a report, they are not suppose to be in the beach area, weve had a lot of complants about them". He then got on his radio with the hotel manager and said he would be talking to us. To shorten, the next 3 days, the security guard was going to make a report and have the hotel manager come talk to us which Never happened. Well guess what?? Time to check out and no one knows the security guard we talked to all week.... no one at the concierce remembers talking to us and our ______ rep is off to lunch or something. At this point we are told we owe $35 for boogie board... What??? Where the heck did 35 come from?? We were told day 2 we owed $20, never heard $35 from any one. The issue not was that the security guard and the concierce had both told us those charges were dropped. Now no one knows what were talking about... 30 minutes of screaming and shouting in the front lobby and out comes a lady and says, "Sir - I know you whole situation and you are free to go." WHAT?? "I am the hotel manager and I know your situation and you may go." Where the heck was she the last half hour?? Still never a sorry... not one apology from anyone. Well if you value your life and the lives of your family, wife and children = Dont stay at the Marival, you will not be Safe there. I would not recommend this resort to Anyone." - Maria from Janesville, Wisconsin


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Traveler Posted: Marival Resort Puerto Vallarta Review
Reviewed By: Laurie
From: Chicago, Illinois
Trip Date: Jan, 2010
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"I see why the resort is all inclusive. No one would pay to eat there after 1 meal. Resort does not deliver what they advertise. Be careful of small print or deceiving ammenities. They do not deliver. Upon arrival your bags are left curbside in front of hotel unattended until check-in. My cell phone was stolen out of my luggage I was told too bad! I was also told they don't care about a few bad reviews either. Apple vacations rate this hotel 5-plus Apples. What a farce .Would not return if it were free. I would have to write pages of what was not good." - Laurie from Chicago, Illinois


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Traveler Posted: Marival Resort Puerto Vallarta Review
Reviewed By: Chris
From: Madison, Wisconsin
Trip Date: Jan, 2010
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"If you want to be pampered and feel special then this is not to resort for you. Many rolled eyes and faces made when asked for a cup of coffee or other emmenity .Beaches are unsafe as the para-sail rope is often right in the middle of any water activity. One guy was lifted by the rope and flipped backwards right out of the water. Thankfully he only had bruises across his chest but what would have happened if it was one of the may young children who were also in the vicinity. I saw many parents run out to protect their children whenever the para-sail came near. I have been on many alll-inclusive trips and thankfully this was not the first because if it were, it would be the last. We stayed at the Rui five years ago about a mile down the beach and had a very different vacation. Go anywhere but the Marival. If you already booked your trip, I'm sorry." - Chris from Madison, Wisconsin


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Traveler Posted: Marival Resort Puerto Vallarta Review
Reviewed By: Jennifer
From: Smith, B.C. Canada
Trip Date: Nov, 2009
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"My husband acquired a rash on his legs the second day we were at this resort. We noticed other guests with it too so did not think any further of it...maybe just the water, etc. After getting home we discovered it was bed bug bites and have now brought bed bugs into our home. I contacted the resort right away and got an email back saying my concern was being put over to the person that it needed to be put over to. A week later I still have not heard anything back. I will definitely NOT return to this resort." - Jennifer from Smith, British Columbia, Canada


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Traveler Posted: Marival Resort Puerto Vallarta Review
Reviewed By: John
From: Philadelpia, PA
Trip Date: Aug, 2009
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"Absolutely the worst food imaginable. What is the point of "All You Can Eat" when none of it is edible? Same selections day in and day out. Even the reservation only restaurants the food was mediocre at best. Rooms were nice. Staff was ok. Staffing at the pool bars was horrible as waits were long for drinks. Liquor quality was horrible and selection was too limited for a 4 or 5 star resort. Kids club was great, pools were good. Beach a little disappointing. Games room was a joke. Gym was good though. Time-share sales pitch was disappointing. Resort may have been 4 star at some point but that point is long gone. I wouldn't recommend this to anyone and will never go back myself." - John from Philadelphia, Pennsylvania


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Traveler Posted: Marival Resort Puerto Vallarta Review
Reviewed By: Scott
From: Joliet, Illinois
Trip Date: Jan, 2009
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"After reading many average reviews about Marival, I was apprehensive about my trip. However, any doubts were quickly erased as soon as I arrived at the resort and met by the incredibly friendly staff. The property was spotless. There wasn't a blade of grass out of place. I stayed in a suite and was more than impressed with the size of the room. The pool areas were large and you had different options of pools that had more of a party atmosphere with entertainment or quiet pools where you just heard the ocean waves. The beach was clean and there were more than enough Marival supplied beach chairs. Also, we loved the fact that giant 25-story condos weren't anywhere in sight. A very tropical feel. I went with a group of 50 and each person was as impressed as I was. I would strongly recommend Marival to couples, singles or families." - Scott from Joliet, Illinois


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Traveler Posted: Marival Resort Puerto Vallarta Review
Reviewed By: Breanna
From: Brookings, S.D.
Trip Date: Dec, 2008
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"Overall the resort was great. The beach and food were nice. The drinks were ok, you just have to ask for higher-end alchol otherwise expect to get rail drinks. The staff seemed nice, especially the doormen and the dinner reservation staff. Our two MAJOR complaints deal with the trickery used to get us to a time-share talk. It was pitched like a 90 minutes welcome breakfast with a tour of the resort but turned into a 3 hour time share. We specifically asked if it was a time-share talk or if they were selling anything and they told us no. Then we get into a room with 4 different pushy salesmen trying to get us to by a time-share right then and there. One of them even had the audacity to tell us that she hoped we enjoyed our vacation because apparently it will be our last one for a long time because we told her we couldn't afford that kind of commitment. If you go the resort, don't tell them it is your first time or if they ring a bell at the front desk right after check walk the other way; It is a scam. The other annoying thing is that while they say that every room has a safe they don't come with locks, you have to pay extra to actually lock your safe. It isn't much (like $2 a day) but seriously it is rediculous. Just add the two dollars to the room rate right away instead of making us ask to have a functing safe. The rooms were simple. Not high end ,but if you don't plan on spending a ton of time in your room it isn't that big of a deal. We would consider going back but we would definitely not fall for the same time-share scam again." - Breanna from Brookings, South Dakota


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Traveler Posted: Marival Resort Puerto Vallarta Review
Reviewed By: Harriet
From: Windsor, Ontario
Trip Date: Dec, 2008
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"This was our second time at the Marival. Everything was almost perfect. The Restaurants have been refurbished and the food in most was amazing. We found the streak not good at the beachside evening restaurent. It's a shame as the setting is very lovely. The Marival hotel has an amazing staff. They just make your holiday so much better!!! We had a very bad experience with some of the staff representing what they initally offer as a club. This turned out to be a time-share 3 hour offer. We were quite interested, but the mission was to have us buy before we left the room. We told them from the beginning this would not happen as we always discuss and investigate investments as a family. I actually had to be rude which I didn't like to do. We did not accept the free items. I couldn't believe the girl expected us to do so We loved the Marival and had intended to return in February with some friends. Because of this situation we will not return to the Marival in February or ever again. It was a very upsetting experience it spoiled the first few days of our vacation and we did not take in the spa or any tours for fear we would be trapped again.!" - Harriet from Windsor, Ontario, Canada


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