NH Krystal Cancun

Remarks:
"It was the worst vacation I ever had. I happen to be an owner (Time-Share) not a Hotel Guest which is important in the way I was treated. The rooms are fairly nice but definitely need to be upgraded. The towels are like sand paper and need to be replaced ASAP. No DVC player and very few TV channels. But the worst of it all was money and my credit card was stolen out of the safe by one of the maids which were the only people who entered my room according to the video tape. I spoke to the head of the hotel who was the most rude, obnoxious person I have ever met. He could have cared less about the incident and said the Hotel is not responsible at all. All valuables he said have to be locked up. You can't lock up a whole room I told him.!! If a pair of pants is left on the bed for example and money is taken out of the pocket by the MAIDS the Hotel is not responsible SO HE SAID. Other people had money taken that week from their rooms as well. SO I AM SUGGESTING NEVER STAY IN THAT HOTEL EVER. MANAGEMENT STINKS!!" - Joyce from Langhorne, Pennsylvania

Stayed at the NH Krystal Cancun ?

Remarks:
"While there were a lot of choices for food, most of the dishes were of very poor quality. The room had lower than usual amenities and when there were problems. It took 3 calls and 6 hours to get someone up to fix the problems. No entertainment was provided at this hotel at all during our stay. Service was really poor in the restaurants. We had to flag down a server to get anything and very seldom did they come to the table to see if we needed anything. The only good thing about our stay was the price, but we had to attend a very pushy 2 hour+ time-share. " - Danny from Atlanta, Georgia

Stayed at the NH Krystal Cancun ?

Remarks:
"The Krystal Cancun was very nice. All of the employees were great. The food was good and the beach was great.

My problem is with the vacation club people. In order to cut our cost we sat through a couple of hours with them. WHATEVER YOU DO DO NOT GIVE THEM ANY CREDIT CARD INFORMATION!!!!!! They will put through a large charge that you did not agree to and now you have to take the rest of your vacation plus extra time once you are home to get your money back. Just be careful and have a great time." - Greg from Kansas City, Missouri

Stayed at the NH Krystal Cancun ?

Remarks:
"The time-share presentation is all LIES. They promise you a lot of good things that never happen. BAD BAD BAD" - Mariela from Elgin, Illinois

Stayed at the NH Krystal Cancun ?

Remarks:
"Went to your hotel in February and had the most amazing time. Drinks and service amazing. Just didn't like the Mexican restaurant in hotel. Made all of us sick. Other than that, I would go there anytime to stay again. I give it 5-stars." - Christine from Wantagh, N.Y.

Stayed at the NH Krystal Cancun ?

Remarks:
"Although, we did not stay at this hotel, we were interested in hearing what they had to offer about their Resort. Everything sound good at the time, so we purchased time share through Krystal. Later to find out that everything we were told, turned out to be a lie!!! We were told if we didnt use our week, they would rent it out and we would get paid...NEVER happened!! We feel cheated that they took our money and we got nothing in return!!!! Nor have they contacted us since the purchase!" - Lena from Dallas, Texas

Stayed at the NH Krystal Cancun ?

Remarks:
"We didnt stay at the resort but went into the time-share meeting. UNDER NO CIRCUMSTANCES go to these meetings, because everything they tell you is a lie. We were told they would rent our timeshare if we didnt use it. NEVER HAPPENED!!! They told us they would purchase our time-share that we already had from us. NEVER HAPPENED!!!! We have never received one penny from these guys as we were told. So don't buy into these timeshares!!" - Cindy from Breaux Bridge, Louisiana

Stayed at the NH Krystal Cancun ?