Resort Hotel Reviews

Riviera Maya Resorts

Iberostar Tucan Hotel

Iberostar Tucan Hotel
Iberostar Tucan Hotel

lIGHTBOX

Review Resorts
NEWSLETTER

First Name:
Email:

Verify Email:

State:


We Do Not Share E-mails Privacy

Post a Mexico Resort Review

Add Your Resort
Iberostar Tucan Hotel Reviews

Iberostar Tucan Hotel

Ave. Xaman-Ha / Lote No.2
Playa del Carmen, Q.Roo MX, 77710 MX
Phone: +1-52-984-877-2000
Website: www.Iberostar.com
Rating: 5 Star
Rooms: 350
Floors: 2
Restaurants: 7
Category: All-Inclusive Resort
Pools: 4
Fitness Center: Yes
Day Spa: Yes
Here's our Iberostar Tucan Hotel Review

The Iberostar Tucan Hotel was the first Iberostar introduced to Mexico. It has made its mark on the popular resort destination as one of the best! This popular All-Inclusive resort is spectacular, with 28-acres of jungle, stone walkways that weave through a tropical jungle with lagoons. Enjoy a refreshing pool with swim-up bar, or the huge three section pool in an oasis on the edge of the jungle. The Iberostar Tucan Resort is approximately 30 miles from the Cancun Airport, just a few minutes from Playa del Carmen, and adjacent to an 18-hole golf course.

Facilities:
350 Deluxe Rooms and 24 Junior Suites, Air Conditioning, All-Inclusive Resort, 4 Pools, Jacuzzis, Swim-up Bar, 7 Restaurants, 7 Bars, Lighted Tennis, Game room, Gift Shop, Resort Day Spa, Fitness Center, Beauty Salon, Car Rental, Laundry Service, Kid's club.

Stayed at the Iberostar Tucan Hotel ?
Post a Review of your Favorite Cancun Resort

Traveler Posted: Iberostar Quetzal-Tucan Review
Reviewed By: Tom and Dianne
From: Hometown, PA
Trip Date: January, 2013
Overall Rating:  
Dining at Resort:  
Sleeping Room:  
Pool Area:  
Beach Area:  
Friendly Staff:  
Remarks:
"What a wonderful vacation! Thanks in part to front desk clerk Bernardo super guy, most accommodating and great personality! The dining options need to be modified to avoid clustering in the more popular dining rooms. Great beach area." - Tom and Dianne from Hometown, Pennsylvania


Stayed at the Iberostar Hotel ?
Post a Review of your Favorite Playa del Carmen Resort

Traveler Posted: Iberostar Hotel Review
Reviewed By: Chris
From: Fond du Lac, Wisc.
Trip Date: November, 2012
Overall Rating:  
Dining at Resort:  
Sleeping Room:  
Pool Area:  
Beach Area:  
Friendly Staff:  
Remarks:
"The staff expects tips for everything, they almost corner you and make it very uncomfortable and not even an actual tip but rather a mandatory thing. Most of the staff were very nice but they expect a tip just for being nice. I would be more inclined to tip them if they didn't make it seem as though it were mandatory. The whole place has this funky smell to it, even the buffet had this smell to it that was even in the food, it was almost overwhelming and I was glad to leave. The food is sub-par except for the speacialty restaurants but even those had that funky smell to the food, its probably from the water they use?? I was dieing to eat something that didnt have that smell to it. They try to charge American prices for everything, I thought we were in Mexico, not the USA. Don't buy anything on or at the resort, they try to squeeze every penny they can out of you. I priced some items one day and the next day at the same place the prices were double what they were the day before......ridiculous. Convert dollars to pesos before you get to the resort, the exchange rate is roughly 13 pesos to 1 dollar but at the resort its 11 pesos per dollar.......ridiculous. We had scheduled a catamaran trip but my wife started running a fever that morning and I had to run and grab her some tylenol to reduce her fever, she was very sick so I called and asked to cancel the trip, they would not refund our money.......ridiculous (100.00USD per person) They forgot to turn there clocks back for daylight savings and we went to a specialty restaurant and were an hour early, they were very rude about it and it almost felt like they were kicking us out. My wife was very upset with our treatment so we did not go back at our scheduled time. By far this is not a 5 star resort, maybe a 2-star resort with very nice grounds. About the only thing nice about this place are the grounds and the ocean, but beyond that there is not much to talk about." - Chris from Fond du Lac, Wisconsin


Stayed at the Iberostar Tucan Hotel ?
Post a Review of your Favorite Playa del Carmen Resort

Traveler Posted: Iberostar Tucan Hotel Review
Reviewed By: Kay
From: Gaithersburg, MD
Trip Date: Sept, 2008
Overall Rating:  
Dining at Resort:  
Sleeping Room:  
Pool Area:  
Beach Area:  
Friendly Staff:  
Remarks:
"We walked into the Iberostar and immediately fell in love with this hotel. This particular Iberostar has two hotels in one. The restaurants, pool, show room are all shared the both hotels. The names are "Iberostar Tucan" and "Iberostar Quetzal." We were given a room in the Quetzal section - one building away from the beachfront rooms. We couldn't get any closer to beach unless we paid for a ocean-front room. I was very happy. The Iberostar is a TOP Quality hotel. If you don't know anything about this particular hotel, check it out. It's like living in a jungle. There are monkeys in the trees, fountains, peacocks, flamingos, turtles, chickens, roosters, parrots and tucan birds. The restaurants have fountains/waterfalls around them. The two lobbys are open air, beautiful and dimly lit at night, as well as the little paths that lead to the rooms, which are all thatched hut buildings. Actually all of the building within the entire resort are all thatched roofs. The beach is just as nice as the beach at Sandos. The people at the front desk were friendly and very helpful. Our Lomus rep at Iberostar, Joel, was just as helpful and friendly. Again, I want to thank Funjet Vacations for making it possible for us to change our hotel to the Iberostar Tucan and for the great customer service that they provided to us as customers." - Kay from Gaithersburg, Maryland


Stayed at the Iberostar Tucan Hotel ?
Post a Review of your Favorite Playa del Carmen Resort

Traveler Posted: Iberostar Tucan Hotel Review
Reviewed By: Lino
From: Gatineau, Quebec
Trip Date: March, 2007
Overall Rating:  
Dining at Resort:  
Sleeping Room:  
Pool Area:  
Beach Area:  
Friendly Staff:  
Remarks:
"The people were awesome...meaning entertainers, food, rooms, pool, waiters. Believe me everything was awesome. If you go there I garantee you will go back. Iberostar Quetzel Tucan is a paradise. 5 minutes to beautiful Playa del Carmen. Also could take ferry to Cozumel, . could go visit Cozumel Iberostar, eat there for free. Try it it's worth your money." - Lino from Gatineau, Quebec, Canada


Stayed at the Iberostar Tucan Hotel ?
Post a Review of your Favorite Playa del Carmen Resort

Traveler Posted: Iberostar Tucan Hotel Review
Reviewed By: Cathy
From: Milwaukee, Wisc
Trip Date: March, 2007
Overall Rating:  
Dining at Resort:  
Sleeping Room:  
Pool Area:  
Beach Area:  
Friendly Staff:  
Remarks:
"Our first trip to an all-inclusive. Staff was very friendly and responsive. Grounds were beautiful and the wildlife was a wonderful surprise. Our daughter was married in the jungle venue which we liked because it was more private than the beach venue. The beach was one of the most beautiful in the area. Our favorite restaurant was La Gondola on the Iberostar Quetzal side. Great entertainment. It was a wonderful experience and will lead us to look at visiting Iberostar resorts in other parts of the world." - Cathy from Milwaukee, Wisc


Stayed at the Iberostar Tucan Hotel ?
Post a Review of your Favorite Playa del Carmen Resort

Traveler Posted: Iberostar Tucan Hotel Review
Reviewed By: Debbie
From: Littleton, Col
Trip Date: Feb, 2007
Overall Rating:  
Dining at Resort:  
Sleeping Room:  
Pool Area:  
Beach Area:  
Friendly Staff:  
Remarks:
"What a great all-inclusive resort! The staff and food was fantastic - the grounds were beautiful and fun to see all the monkeys and native animals in the jungle during our nightly walks to dinner. My sister got married there, and they had a beautiful wedding and reception. The only negative: the water was a little dirty and cold (February), and there were ants in our first floor room. Also, the beds were very hard, but the staff can bring guests a pillow-top foam pad to put on top if requested. Overall, a great experience!" - Debbie from Littleton, Colorado


Stayed at the Iberostar Tucan Hotel ?
Post a Review of your Favorite Playa del Carmen Resort