Hilton Waikoloa Village
425 Waikoloa Beach Drive,
Waikoloa, Hawaii, 96738
Phone: 808-886-1234
Overall Rating:
Rooms:
Floors:
5 Star
1240
6
Category:
Pools:
Restaurants:
Deluxe
3
5
Here is our Hilton Waikoloa Review:
The Hilton Waikoloa Village Hotel is an extravagant mega-resort. It consumes 7% of the entire islands electricity. It stretches out over 62 acres of ocean-front land. Lavish gardens, electronically controlled waterfalls. It has trams, trains, and cabin cruisers to ferry guests around this huge hotel complex. While the Hilton Waikoloa Village is an ocean-front resort, the beach is man made and on the lagoon and not open ocean. However it has 3 pools, the largest of which covers almost an acre. It also has 6 restaurants. 8 cocktail lounges, and 8 tennis courts. The Hilton Waikoloa Village is a great Family Hawaii Resort that has a program where you can swim with the dolphins. But due to the extreme popularity of the dolphin program, it is not always available. Great hotel for kids and families! The Hilton Waikoloa Village is a very popular resort on the Big Island of Hawaii.
Facilities: 1240 Rooms, Three 6 Floor Buildings, Air Conditioning, 3 Pools, Jacuzzis, 6 Restaurants, 8 Cocktail Lounges, Kohala Health Spa, 8 Tennis Courts, Exercise Room
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Traveler Hotel Reviews:
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Reviewed by:
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Jack
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From: Los Angeles, Calif
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Resort: Hilton Waikoloa Village Hotel
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Trip Date:
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March, 2008
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Here is Jack's Hilton Waikoloa Village Hotel Review
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Overall Rating:
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Dining at the Resort:
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Beach Area:
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Sleeping Room:
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Friendly Staff:
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Remarks:
"Good pool for the kids, zero beach (sharp volcanic rock only) and EVERYTHING is super expensive. The food is average at best with the Japanese restaurant smelling like bad fish from a block away. It felt like being trapped at a Hawaian nightmare. Disneyworld. Luau is very average for the islands. They charge you $16/day for internet and $45/day for a portable cot. Valet parking is $20/day and self park is $12/day and is a hike from the hotel. We ended up dining at the Mauna Lani and going to the beach at the Mauna Kea. The real assets are the two pools with water slides and the Dolphin Quest (you can swim with the dolphins).....in a group for $250/person! I won't go back except maybe to swim in the pools. Hopefully the Mauna Kea will be opened back up this year. It seemed like the only people having fun were all the Japanese tourists. Room price is $250/day which is cheap, but it's all about the bait and switch. Once they have you there it's all about getting every last dime out of you. You're better off renting an apartment and going to Waimea to buy your food and drinks. This place is a wolf in sheeps clothing, don't bother." - Jack from Los Angeles, California
Stayed at the Hilton Waikoloa Village ?
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Traveler Hotel Reviews:
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Reviewed by:
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Andrea
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From: San Diego, Calif
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Resort: Hilton Waikoloa Village Hotel
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Trip Date:
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Feb, 2008
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Here is Andrea's Hilton Waikoloa Village Hotel Review
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Remarks:
"The place is way way too expensive, food is so so but the wait and service is beyond poor. The staff and management treat the resorts animals like they are lawn orniments. Stay away, stay far away from this place if you care about animals or a good vacation for your family."
- Andrea from San Diego, California
Stayed at the Hilton Waikoloa Village ?
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Traveler Hotel Reviews:
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Reviewed by:
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Raymond
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From: Danville, Calif
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Resort: Hilton Waikoloa Village Hotel
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Trip Date:
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Jan, 2008
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Here is Raymond's Hilton Waikoloa Village Hotel Review
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Remarks:
"It is a risky property highly variable. Room decor was okay and the rooms were spacious - however some low floor rooms can be in horrible locations with a view of a grass burm. We had to move twice to find an acceptable room. Hotel is understaffed and therfore service is poor. Pool temperature is COLD. No food or beverage service at pool. Resort has a lagoon - not a real beach. Food and beverage prices are expensive, unfortunately quality is only moderate and service is poor. Had a complaint and was greated by an angry manager - he had a bad attitude." - Raymond from Danville, California
Stayed at the Hilton Waikoloa Village ?
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Traveler Hotel Reviews:
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Reviewed by:
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Shana
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From: Pearl City, Hawaii
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Resort: Hilton Waikoloa Village Hotel
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Trip Date:
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June, 2007
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Here is Shana's Hilton Waikoloa Village Hotel Review
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Remarks:
"Overall our stay was very nice, the rooms were nice and comfortable, the quality of the food was not up to expected standards and a bit over priced." - Shana from Pearl City, Hawaii
Stayed at the Hilton Waikoloa Village ?
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Traveler Hotel Reviews:
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Reviewed by:
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Gayle
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From: Moore, OK
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Resort: Hilton Waikoloa Village Hotel
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Trip Date:
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Oct, 2006
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Here is Gayle's Hilton Waikoloa Village Hotel Review
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Remarks:
"This was one of the most beautiful resorts we have stayed in.
Loved swimming with the Dolphins." - Gayle, from Moore, Oklahoma
Stayed at the Hilton Waikoloa Village ?
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Traveler Hotel Reviews:
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Reviewed by:
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Richard
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From: Belmont, CA
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Resort: The Hilton Waikoloa Village Hotel
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Trip Date:
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July , 2006 |
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| Here is Richard's Hilton Waikoloa Village Hotel Review |
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Beach Area:
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Friendly Staff:
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Remarks:
"While there are plenty of smiles from staff, they are terribly incompetent, all the way from the assistant manager down to the telephone operators. This is a mega-resort, and guests are treated like they are part of a huge group w/no individual respect. I wanted to do some activities thru Red Sail Sports, the group that theoretically does activities for the hotel. This was a complete joke, as I was the only one who signed up for biking and scuba diving, and they require at least 4 people. When I indicated that they should not advertise that they provide these activites as a guaranteed service, my protests were met w/rudeness rather than apologies.
In one day, I've discovered that the staff has little regard for management, I found my room telephone is broken, I found that repeated requests for my mini-bar key were not followed (don't eat from the mini-bar as food's probably been there weeks), the shower is small and the nozzle doesn't move, my friends and I each had 1 serving of complimentary coffee in the room (they had 2 in their room),etc. Do not come to this hotel if you are expecting anything approaching luxury or individual service: this is a mass market place like Sears/K-Mart. There's nothing wrong w/these stores, but don't come to this hotel if you are expecting the equivalent of something like Bloomingdales or Nordstroms."
- Richard, from Belmont, Calif.
Stayed at the Hilton Waikoloa Village ?
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Traveler Hotel Reviews:
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Reviewed by:
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Judy
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From: Roseville, CA
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Resort: The Hilton Waikoloa Village Hotel
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Trip Date:
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Aug , 2006 |
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| Here is Judy's Hilton Waikoloa Village Hotel Review |
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Beach Area:
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Remarks:
"We had to walk an awful lot! Tram was not working. Boats were not working. Big lines when working. Resort was spread out for walking. Pool closest to our room was down from noon to well into the eveing one evening. However, the big pool was wonderful. The waterfall was fun for the kids. The Luau was very nice. Food and water a bit over priced but food was good. I would like to rename the resort Walkalotta because we seemed to spend (alota) time walking. On average to get from our room to main lobby about 30 min. seemed like we would never get there. On certain days they had a punch out in the main lobby. I would suggest that everyday they have that out due to the long walks. I would also suggest trying to get a second tram going so one goes one way and the other the other way. If you missed the tram (when it was working) going a certain way, it was a very long wait. At peak times, sometimes you could not get a seat. Over all the grounds and view are wonderful. The rooms large and comfortable and the beds spectacular!!! "
- Judy, from Roseville, Calif.
Stayed at the Hilton Waikoloa Village ?
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