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Allegro Playacar

Allegro Playcar Beach Resort
Occidental Allegro Playacar Hotel

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Allegro Playacar Hotel Reviews

Occidental Allegro Playacar

Lote Hotelero No. 7 Desarrollo
Playa del Carmen, Q.Roo MX, 77710 MX
Phone: +1-52-984-877-2700
Website: www.OccidentalHotels.com
Rating: 4 Star
Rooms: 286
Floors: 2
Restaurants: 3
Category: Bungalow Style Hotel
Pools: 3
Fitness Center: Yes
Day Spa: Yes
Here's our Allegro Playacar Review

The Allegro Playacar is a 292-bungalow style beachfront "all-inclusive resort" that is situated in the popular Playacar resort area. The Allegro Playacar is composed of Caribbean style thatch-roofed casitas that combine the exotic with the comforts of home. Set within tranquil, tropical gardens full of vegetation allowing guests to enjoy a laid back and relaxed atmosphere. Features include unlimited imported & domestic drinks, nightly entertainment, and daily activities.

The beach at the Allegro Playacar resort took a hit with the Hurricane. Occidental Hotels is planning on a beach enhancement project, but is not as yet begun. Never the less, the Occidental Allegro Playacar Resort offers an exciting activity program and great entertainment for all ages.


Facilities:
286 Deluxe Bunaglows, A/C, 2 doubles or 1 king bed, 2 Pools, 1 Children's Pool, 3 Restaurants, Bar, Swim-up bar, Adults-Only Jacuzzi, Pool grill, Day Spa, Fitness Center, Activities program, 2 Tennis Courts. Watersports, Golf nearby.

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Traveler Posted: Allegro Playacar Review
Reviewed By: Mark & Marianne
From: Crystal Lake, Illinois
Trip Date: Aug, 2010
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Remarks:
"The Allegro Playacar beach and pool area were very beautiful. Location to downtown Playa del Carmen was good and the shows were excellent! The food in the buffet was the most disgusting thing I have ever seen. The food was unrecognizable. We took pictures to show our friends and family and it looked like slop in bowls and metal pans. They didn't even attempt to make it look nice. The breakfast was ok. There is no lunch buffet and the suppers were terrible. Luckily, from 2 - 4 p.m. they served hamburgers and hot dogs by the pool so we could get a "decent" meal. The rooms are another story. When we first got there, they told us we had to check in at a "special" desk and took us to the vacation club to sign up for that. When we told them no, they put us in a room with ants crawling all over it (room 5803). We asked for a new room and were put in 5615 that was a 2nd floor room with a 30ft thatched roof ceiling. The room stunk like mold, mildew and something else indescribable. There is nowhere to put your clothes so we lived out of our suitcase, the bathroom tiles look like they were falling off and they took cement and slapped it on to keep the tiles on. The toilet didn't flush unless you held the handle down the whole time. The chairs in the room were broken so you couldn't sit on them and the bedside table doors fell off it you opened them. The mattress is on a cement slab so was very hard to sleep on. Also, there is no air-conditioning in the entire resort except the Italian restaurant. They said the rooms had air but it didn't work. We couldn't open the windows for an ocean breeze because the screens were broken. We would walk through other resorts on the block to get cooled off once in a while. We asked for a wake up call the morning we were going on a tour and never got it. Therefore, we would never stay at this resort again and discourage anyone else from going there. Spend alittle extra and stay somewhere else." - Mark and Marianne from Crystal Lake, Illinois


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Traveler Posted: Allegro Playacar Review
Reviewed By: Theresa
From: Boston, Mass
Trip Date: Dec, 2009
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"Serious lack of security. We (myself, husband, two grandchildren) stayed at the Allego Playacar (12/9/09 - 12/15/09). We booked two adjoining rooms. The place was lacking in many areas (rooms smelled, little/no air conditioning, and extremely small beach) but what concerned us most was the lack of security. On our second night, around 11:20 p.m., while I was sleeping with my granddaughter, a drunken man used his key card, entered our room and started to argue "what are you doing in my room?" I screamed, tried to call security, and found out the phone did not work. The door between our rooms had swung shut, so my husband could not come to help. After I had called security (from his phone) I also discovered that neither of the rooms windows would lock (they could easily be slid open from the outside). I and my granddaughter were upset and frightened. We walked up to the lobby and requested that the locks be reset, and the windows locked. The night manager, Manuel, took care of our request, but the general attitude was that it was no big deal. No one else inquired as to what had happened. We stayed the week, but my granddaughter had a hard time sleeping. The phone in our room was never fixed. We should have doubled locked the doors (and certainly did thereafter) but with two kids running from room to room, this was overlooked. We travel quite often, and have stayed in many different hotels, and I have never had an experience quite like this. " - Thereaa from Boston, Massachusetts


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Traveler Posted: Allegro Playacar Review
Reviewed By: Paula
From: Basel, Switzerland
Trip Date: Dec, 2008
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Occidental Allegro Playacar Hotel
"A Room with a view"
- Paula from Basel, Switzerland

Remarks:
"This was my third visit to Allegro Playacar and I plan to return again. Firstly, the staff is incredible. The friendliness and professionalism is unbeatable. The food is quite good (sure, if you stay for 2 weeks you may find some dishes repetitive) The nice thing is that you can always find something to eat; healthy or not - you choose. The rooms are spacious enough for a couple. Yes, there is a hint of a musty odor in the rooms, but what do you expect in such a rustic and traditional complex sitting right on the beach in full access of ocean humidity. Come on! There are worse things in life! The grounds and vegetation are impeccable. The proximity to Playa del Carmen city center is perfect. You can walk in daily or take a cab. The activities and tour knowledge is great. You could never find yourself bored in this resort. The option of the action pool vs. the relax pool is nice. All in all, Allegro Playacar is a very decent resort for what you pay. Its not 5 star but doesn't pretend to be either. Suitable for families, couples, old and young. The only negative point is the beach which was destroyed during huricane Katrina - it will take some time for the beach access to be restored to what it once was. But, within 5 minutes walk either left or right you can access nice beaches with easy access." - Paula from Basel, Switzerland


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Traveler Posted: Allegro Playacar Review
Reviewed By: Cole
From: Winnipeg, Manitoba
Trip Date: Dec, 2008
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Occidental Allegro Playacar Hotel
"The Crew with Luis and Luigi"
- Cole from Winnipeg, Manitoba

Remarks:
"The hotel was located about 10 minutes from Playa Del Carmen. The staff was absolutely amazing! Jose Luis and Luigi were fantabulous! They were constantly getting people involved with day activities, making sure everyone was having fun. They made good relationships with the people staying there and organized and chaperoned late night activites (local bars, clubs). Luis and Luigi definitely made our trip unforgettable!" - Cole from Winnipeg, Manitoba, Canada


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Traveler Posted: Allegro Playacar Review
Reviewed By: Tracy
From: Dallas, Texas
Trip Date: July, 2007
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"The cost of the trip was great! But the rooms were horrible. They are huts. I need a cement ceiling, not hay! The room smelled of mildew and was always wet. I lived outside because I didnt want to be in the room. I never felt clean even after taking a shower. The beds were super hard. I will definitely return to Mexcio, but will not stay at the Occidental Allegro Playa Del Carmen." - Tracy from Dallas, Texas


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Traveler Posted: Allegro Playacar Review
Reviewed By: Cynthia
From: Denver, Colorado
Trip Date: April, 2007
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"Allegro was a very fun and clean resort. The swimming was great the food and bars were great the service was fabulous. I would love to go back as soon as possible. I felt comfortable and safe. Also the entertainment was glorious. All and all we had a great time. Can't wait to go back." - Cynthia from Denver, Colorado


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Traveler Posted: Allegro Playacar Review
Reviewed By: William
From: Memphis, Tenn
Trip Date: June, 2006
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"Had a very good time. We are returning in August" - William from Memphis, Tenn


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Traveler Posted: Allegro Playacar Review
Reviewed By: Alecia
From: Anoka, Minn
Trip Date: April, 2006
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"I love this hotel. It was so nice. The pool was awesome and the beach was too. It was a wonderful experience." - Aleica from St. Paul, Minnesota


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